Training/Section 3 Coordinator

AKRON METROPOLITAN HOUSING AUTHORITY

Job Title: Training/Section 3 Coordinator

Reports to: Manager of Employee & Labor Relations

Department: Human Resources

Date: February 2024

FLSA Status: Exempt

MINIMUM: $53,700

General Purpose:

The primary purpose of this position is to support the Akron Metropolitan Housing Authority's ("AMHA" or "Agency") Human Resources ("HR") department by performing a variety of technical, administrative, and analytical human resources functions, with a focus on employee training and training process, as well as helping to ensure that AMHA complies with Section 3 of the Housing and Urban Development Act of 1968 ("Section 3").

Essential Duties and Responsibilities:

The below statements are intended to describe the general nature and scope of work being performed by this position. This is not a complete listing of all responsibilities, duties and/or skills required. Other duties may be assigned.

* Creates and maintains a tracking system for all Agency training. Assists all departments with identifying training needs and resources.

* Coordinates and schedules Agency and departmental training including assisting with identifying and securing appropriate trainer, securing venues, scheduling employees, creating and monitoring sign-up sheets and attendance, ensuring all A/V needs are met and coordinate setup and breakdown.

* Tracks and creates reports on outcomes of all training and maintain training records for the Agency.

* Gathers and evaluates information from employees and management on previous trainings to identify weaknesses and areas that need additional training.

* Keeps abreast of new training methods and techniques and provides recommendations to management regarding the same.

* Markets company training opportunities to employees and encourages participation.

* Informs employees regarding scheduled training and tracks their progress.

* Orders and maintains in-house training equipment and facilities and manages the budget set for training.

• Follows up with employees and managers during the probationary period to ensure training checklists are being followed and completed.
• Creates and periodically updates AMHA's Section 3 policy to ensure it complies with HUD regulations.
• Day to day management of activities associated with the Section 3 program to include meetings with contractors about performance under the Policies and residents about program participation.
• Develops and implements agency's resident employment job bank to facilitate the direct employment and contracting of Section 3 residents and business concerns by the agency and its contractors in collaboration with the Resident Services Department. Follow up and assist in providing referrals for additional training to help increase skill levels to maintain competitiveness.
• Ensures compliance with Section 3 based on AMHA's Section 3 Policies and HUD regulations by monitoring and tracking contractor performance.
• Serves as AMHA representative in presentations before contractors, residents and other organizations on Section 3 activities. Develop a network of public and private sector businesses that AMHA will partner with to train and employ residents and create resident-owned businesses. Assist contractors, managers and public officials as required with program efforts.
• Coordinates efforts to inform residents and interested parties regarding the Section 3 Program and other employment opportunities.
• Cross-trains with the HR Analysts and Administrative Assistant and serves as a back-up to HR Analysts and Administrative Assistant.
• Supports other departmental activities as needed.

Miscellaneous

• Devotes appropriate attention to AMHA Strategic Plan objectives as assigned, ensuring that such goals are met or exceeded.
• Maintains a record of acceptable attendance and punctuality.
• Other duties as assigned.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Behavioral Competencies: This position requires incumbents to exhibit the following behavioral skills:

Commitment: Sets high standards of performance; pursues aggressive goals and works hard/smart to achieve them; strives for results and success; conveys a sense of urgency and brings issues to closure; persists despite obstacles and opposition.

Customer Service: Meets/exceeds the expectations and requirements of internal and external customers; identifies, understands, monitors and measures the needs of both internal and external customers; talks and acts with customers in mind. Recognizes working colleagues as customers.

Effective Communication: Ensures important information is passed to those who need to know; conveys necessary information clearly and effectively orally or in writing. Demonstrates attention to, and conveys understanding of, the comments and questions of others; listens effectively.

Responsiveness and Accountability: Demonstrates a high level of conscientiousness; holds oneself personally responsible for one's own work; does fair share of work.

Job Competencies:

Knowledge of the principles and practices of personnel administration; knowledge of Federal, State, and local laws and regulations affecting HR initiatives; ability to maintain confidentiality regarding sensitive employment issues; ability to understand, interpret, and explain applicable AMHA policies and procedures with regards to workforce situations; ability to conduct and synthesize research to assist management in creating or adjusting policies and procedures; ability to coordinate events and programs for AMHA staff; ability to work effectively in a team environment with associates; capable of effectively planning projects to ensure that priorities are properly set and executed

Education, Experience and Certifications:

Bachelor's Degree in human resources management or related field(s) preferred and a minimum of 3 years human resources generalist or training experience strongly preferred. Comparable education and experience will be considered. Must possess a valid Ohio driver's license and be insurable under AMHA polices.

Computer Skills:

To perform this job successfully, an individual should have strong computer skills and extensive knowledge of database, e-mail, calendaring, internet, spreadsheet, presentation and word processing software. Knowledge of common office and mail processing equipment and machines as well as a proficiency in typing is required. Must be able to learn other computer software programs as required by assigned tasks.

Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:

While performing the duties of this job, the employee is frequently required to maintain a stationary position, operate computers and other office equipment, move about the office, attend onsite and offsite meetings, and communicate. The employee must be able to accurately exchange information in person, in writing and via e-mail and telephone. The employee must occasionally transport up to 20 pounds.

Working Conditions: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job:

Office environment with occasional offsite meetings. Moderate noise level.

AMHA offers a culture committed to diversity, equity and inclusion; comprehensive compensation and benefits program including, but not limited to: Competitive salary; Participation in the Ohio Public Employees Retirement System; Excellent medical, free dental and vision plans with minimal out of pocket cost; Basic Life insurance; Fourteen paid holidays; Paid vacation, personal and sick plans.