Attractions Manager - Water Park

Blue Water is a privately held family-owned by father and son Jack and Todd Burbage.

Founded in 2002, Blue Water invests, develops, and manages RV resorts, campgrounds, hotels, and attractions. Its integrated marketing, revenue management, and operations approach has quickly established it as a hospitality industry leader. With dozens of resort-area properties in East Coast states from Maine to Florida and new additions out west in Texas, Montana, and Oregon, the Blue Water family is committed to creating elite assets, delivering exceptional guest experiences, and enhancing the communities we serve.

INTRODUCTION TO ROLE

The Attractions Manager oversees the daily operation of the Frontier Town Water Park, Mini-Golf, and Arcade. Supervises, monitors, and evaluates the work performance of staff members. Works closely with Ropes Course, Maintenance, Housekeeping, Activities, Food and Beverage, Human Resources, Front Office, and Marketing (film shoots, special functions). Oversees the attraction areas' safety, guest service, and cleanliness to meet safety and quality specifications. Ensures that Frontier Town’s overall safety and presentation are to the highest quality standards in the industry. This position will administer first aid and CPR as needed, maintain records, and perform other duties as assigned.

WHO WE ARE LOOKING FOR

• Excellent interpersonal capabilities
• Ability to organize and prioritize tasks
• Capable of solving problems and resolving issues
• Ability to establish and maintain effective relationships
• Strong negotiation, analytical, and influencing skills
• Effective leadership and team-building tactics

WHAT YOU WILL WORK ON

American Red Cross Lifeguarding or Shallow Water Lifeguarding, First Aid, CPR/AED for Lifeguards, and Water Park Skills certification or must be able to pass all requirements to obtain certification in these courses.

• Certified Pool Operator (CPO) certification must be obtained within three months.
• ARC LGI Certification is required or must be able to obtain certification within 60 days from the start date.
• Availability that meets the business needs of the position
• High level of verbal and written communication skills
• Possession of a high level of guest service and interpersonal skills
• Ability to multi-task in a fast-paced work environment
• Ability to assist with pre-and post-season setup and breakdown on a limited basis
• Ability to complete all legal, company, and department training requirements, including but not limited to passing required tests and certifications within established timelines
• Willingness to comply and ensure all staff members comply with all Frontier Town grooming guidelines and employment standards

As the Attractions Manager, you will report to the General Manager or designee. Working closely with the Assistant Attractions Manager and Attractions Supervisor

WHAT YOU BRING

• Extensive knowledge of managing a Water Park.
• Responsible for supervising all Attractions staff members.
• Establish and maintain a positive atmosphere that ensures the highest staff performance and guest service level while enforcing and complying with safety procedures and guidelines.
• Provide exemplary Service and ensure Operations Standards are met
• Maintain weekly schedules for staff members
• Assign staff member break and rotation schedules
• Lead Attraction opening and closing procedures and ensure all staff members complete tasks promptly
• Monitor and track staff member attendance and performance.
• Handle Guest Service matters promptly according to departmental procedures.
• Assist the Attraction Manager with training and counseling staff members while ensuring compliance with all Frontier Town grooming guidelines and employment standards.
• Complete appropriate paperwork and administer discipline.
• Consistently practice safe work habits, including using Personal Protection Equipment (PPE), lifting, and reporting unsafe situations.

PHYSICAL DEMANDS:

While performing the duties of this job, the employee is frequently required to stand, walk, talk, and hear. The employee must frequently handle or feel and reach with hands and arms. The employee is occasionally required to sit, climb, or balance and frequently stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to twenty-five pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to twenty-five pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

The hospitality environment is fast-paced, and you may sometimes be required to cover or assist with tasks/job functions outside of the job you were hired for. We require each of our team members to have an All-Hands-On-Deck mindset. This means you may be tasked with other functions and are expected to complete those tasks with the same level of enthusiasm and dedication as you would with your normal job duties.

Blue Water is raising the standard of excellence and innovation in real estate development and hospitality with every entity brought on board.

Blue Water Development Corporation is committed to the principles of equal employment opportunity and to making employment decisions based on merit. We are also committed to complying with all Federal, State, and local laws providing for equal employment opportunities and all laws related to terms and conditions of employment.