Data Center Technician

InMotion Hosting is seeking a Data Center Technician committed to providing highly reliable service and strong technical expertise to join our team in our Ashburn, VA Data Center. The Data Center Technician will handle incoming tickets, manage the readiness of servers, perform RMA’s, rack and unrack servers, and assist with network maintenance. 

These are exciting times at InMotion as we expand our software product lines beyond our traditional web hosting services. Here’s your chance to see the impact of your work and be a driving force to our future success as we continue to develop innovative software solutions in the web hosting industry.

What You’ll Do:

• Work diligently to resolve open issues while ensuring that our uptime is always as high as possible
• Provide server maintenance including hardware upgrades and replacements in our data center
• Rack and cable servers, documenting all changes to inventory
• Maintain inventory and perform regular physical inventory audits
• Maintain the online knowledge database and documentation
• Perform occasional checks on HVAC pressures, DC temperatures, power utilization, and “Amber checks” for errors
• Handle the hardware and initial software portion of Evacs when needed
• Participate in scheduled maintenances allowing for shared workload in this area

What You’ll Get:

• Benefits include medical, dental, vision, disability, life insurance options
• Paid time off
• Customizable 401(k) plans that include company matching
• Company paid holidays
• Reimbursement for tuition, certifications, or professional memberships
• Additional paid time off to volunteer in your community
• Opportunities for professional growth through career coaching, job shadowing, and company-wide training
• Recognition for your years of service
• Wellness initiatives 
• Profit Sharing twice yearly

Ideal Candidates Have:

• Experience providing hardware and basic Linux support, preferably in a Data Center environment
• Strong troubleshooting abilities
• Familiarity with Linux and its commands/utilities at a user level
• Basic understanding of run levels, basic Linux networking, partitioning, and running file system checks
• Ability to handle Linux related issues where the server is inaccessible by standard remote access techniques
• Understanding of drive cloning, formatting, mounting, testing, and upgrade procedures
• Entry level experience of shell scripting
• Familiarity with Intel and AMD processors, CPU socket types, Ball-Grid-Array (BGA) and Pin-Grid-Array (PGA), and CPU’s on motherboards
• Familiarity with RAM types (Standard, ECC, ECC-REG) and the ability to correctly identify these modules for proper upgrades.  
• Knowledge of general networking concepts and switch/router hardware, understanding of switch and/or router language is a plus  
• Strong organizational and interpersonal communication skills. 
• Ability to explain complex technical concepts to other associates and customers. 
• Ability to detect and resolve problems in an efficient and timely manner, while analyzing business needs.

Location

• Ashburn, VA

About Us:

Founded in 2001, InMotion Hosting is a privately held provider of traditional web hosting and ultramodern XaaS solutions. InMotion Hosting has set itself apart from the competition with hundreds of thousands of customers, a permanent commitment to top support, and ongoing successes in technological innovation. These are exciting times at InMotion as we expand our brands to service the next generation of customer needs. 

You can see more information about our company culture and our current products and services by following these links: 

Meet the Founders of InMotion Hosting

Why Work Here

What We Offer Our Customers

Annual compensation of $65,000 dependent on experience and skill set.

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