Vendor Management analyst (Data Support, Desktop, Computer, Telecommunication)

Summary: Responsible for all administrative and audit related functions for Third Party Vendors servicing our domestic Global Network Operations team. Manages workload distribution, job due dates and change controls as well as audit functions related to both work completed by our vendor partners. Responsibilities: Ensuring accurate workload distribution and on-time process and completion by our vendor partners. Develop action and remediation plans with Vendors to address any backlogged or past due work or projects to ensure their completion of their time. Works with internal parties and vendors to validate and correct work request descriptions and details. Ensure appropriate stakeholders are aware of and approve changes requested by Vendors. Issues regular audit requests on completed vendor work to ensure compliance with Client's specifications and local codes. Collects and reviews audit forms and performance reporting metrics for vendors at market and national levels to build Vendor Score Card reports. Provides score card results to management for further analysis and planning. Historically track all Vendor performance data at market, region and national levels. Identify improvement opportunities based on historical trending analysis. Review performance analytics, vendor and Field Operations feed to identify potential contract improvements and other areas of opportunities. Requirements: Requires a comprehensive knowledge of telecommunication equipment, processes and systems as well as department policies and procedures. Must have excellent written and verbal skills. Must present a cordial and professional image of our company when working with various partners. Must have comprehensive knowledge of MS Office or similar software to build and maintain spreadsheets, presentations and other required documents. Must be a self-starter, highly organized and able to learn on your own. Must be a team player. Ability to work independently with minimal supervision. Requires additional instructions and some guidance on new or more complex assignments. Provides direction and guidance to less experienced team mates. Performs complex administrative and analytical duties as needed. Follows standard procedure and guidelines. Uses individual expertise to solve more complex problems. Associates degree in related field (project management, telecommunications, electronics e.g.) and 3-6 years of job related experience or an equivalent combination of education and experience required. Desktop computer skills are essential. Required to work day, evening, night and weekend shifts as well as overtime and holidays as required. Compensation: The pay rate range above is the base hourly pay range that Aditi Consulting reasonably expects to pay someone for this position (compensation may vary outside of this range depending on a number of factors, including but not limited to, a candidate’s qualifications, skills, competencies, experience, location and end client requirements). Benefits and Ancillaries: Medical, dental, vision, PTO benefits and ancillaries may be available for eligible Aditi Consulting employees and vary based on the plan options selected by the employee.