Activity Coordinator

Join our team as an Activity Coordinator and assist guests with all the fun-filled activities Triple Creek has to offer!

At Triple Creek Ranch we are looking for hard-working, reliable, and detailed-oriented individuals that want to be a part of an amazing team.

This job consists of constantly being around guests and providing instruction to our guests.

Here at Triple Creek Ranch, we want to make guests feel like they are in a Montana getaway and want our employees to help us give that experience to them. We want qualified candidates who enjoy a fast-paced work environment and paying attention to the small things to make guests overall experiences more enjoyable.

Benefits:  Employee Assistance Program (all employees), Medical Coverage (full-time employees), Supplementary Benefits: Dental, Vision, Accident, etc. (full-time year-round employees)

Overview

To promote guests’ enjoyment of their stay at Triple Creek Ranch through a polite and conscientious presentation of the activities and opportunities available, to assist guests in deciding which activities they would like to participate in, and to accommodate guests’ requests while exceeding their expectations. 

Essential Functions

Inform guests of the on Ranch activities & assist with additional guest activity as needed.

• Inform guests of activities available at Triple Creek Ranch and accommodate guests’ requests within the management framework.

• Attend necessary meetings to disseminate guest activities to staff on both shifts.

• Coordinate guests’ requests with appropriate department managers, e.g. wrangler, dining room, kitchen, housekeeping and front desk.

• Keep accurate records and make them available to other Activities Coordinators.

• Coordinate with off-ranch service schedules and provide itineraries as needed.

• Maintain fishing equipment, give or set up fly fishing casting clinics, schedule fishing guides, and obtain guests’ fishing licenses.

• Provide games, movies, umbrellas, and any other miscellaneous items to guests.

• Organize and assist guests with pack lunch orders and communicate requests to the kitchen.

• Help plan and schedule special activities for the ranch and notify guests.

• Help with gift shop sales and keep accurate sales records.

• Help keep guest bills current by adding any activity or retail sale charges.

• Give lodge tours/cabin tours for new guests and visitors.

• Assist with answering phone calls, transferring calls and/or taking messages for the ranch. 

• Arrange airport transfers for arriving and departing guests when needed.

• Make sure guests who are off-ranch receive messages in a timely manner.

• Have a thorough knowledge of the operation of Triple Creek Ranch and its history.

• Perform any reasonable duties as deemed appropriate by management.

Minimum Required Qualifications

• Speak with poise and confidence using proper English.
• Write with proper spelling, grammar, and sentence structure
• Calculate and comprehend high school level mathematics with competency.
• Possess functional computer literacy in Word, Excel, Outlook, and Adobe Photoshop.
• Work efficiently in a noisy and crowded space with many distractions.
• Stand or walk for varying lengths of time and use stairs.
• Move fingers and hands easily and quickly to work with calculators and computer keyboards.
• Lift and carry boxes, equipment, supplies, and other items weighing up to 40 pounds.
• Operate, maintain, and perform minor repairs on small equipment, tools, appliances, and gear used by the Activities Department.
• Possess a valid driver’s license and pass the required motor vehicle records investigation.
• Drive and operate various Triple Creek Ranch vehicles safely, effectively, and legally.
• Always interact with guests in a polite, professional, and competent manner.
• Function at all times in a cooperative, cheerful, amicable and workmanlike manner.
• Perform other job-related duties as assigned.
• An Activities Coordinator must be completely honest and trustworthy in all aspects of the job, including when working around and when having access to co-workers’ and guests’ valuables, private property, and personal information.
• Complete required medical first aid and CPR training and certification.
• Complete Alcohol Service certification.

Job Classification

• This is an exempt position under the Fair Labor Standards Act (FLSA).

Disclaimer

This job description is not an exhaustive list of all functions that the employee may be required to perform, and the employee may be required to perform additional functions. Additionally, TCR reserves the right to revise this job description at any time. The employee must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.