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in Kingsport, TN
Eyewear Salesperson ( Optician)
•25 days ago
Verified Pay | $19 - $22 per hour |
---|---|
Hours | Full-time, Part-time |
Location | Kingsport, Tennessee |
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About this job
Job Description
Job Description
Salary: $19- $22/ DOE
Summary
- Assists with the fitting and sale of eyewear and contact lenses
- Uphold Elevate Eyecare's standards through exceptional customer service
Essential Duties:
- Provide outstanding customer service to our patients
- Assist the patient in the selection process of eyewear based on the patient’s occupation, lifestyle, and facial features to best fit their eyewear needs
- Review insurance plans and submit claims according to insurance contracts
- Utilize EyeCare Associates' preferred lens catalog
- Obtaining accurate measurements of PD, Seg Heights to fit with the frame selection and proper fitting of eyewear
- Explain patient financial responsibility and post payment in office software
- Submission to vision plans and allocations in MVE
- Track material orders and communicate any changes in a promised timeline to patients
- Verify the quality of orders when they arrive at the store, update MVE
- Notify patient for dispensing, dispense and update MVE
- Follow EyeCare Associates dispensing protocol
- Repair, adjust and clean patient’s eyewear
- Various clerical and operational duties as assigned
- Achieve/exceed store benchmarks, as set by management
Technical Skills and Competencies:
- Able to use Lensometer
- Troubleshoot patient concerns with eyewear, when necessary. This would entail verification of measurements, product issues; as well as discussion of possible medical options
- Perform adjustments and repairs, when necessary
- Excellent verbal and written communication skills
- Computer literate
- Knowledge of Vision and Medical terminology
- Organizational skills
- Product knowledge of IECM lens catalog and frame inventory
Organizational and Compliance Duties:
- Maintain compliance with the organization’s confidentiality policy in accordance to the Health Insurance Portability and Accountability Act (HIPAA)
- Submitting online claims in accordance with EyeCare Associates billing and coding compliance
- Maintain inventory pertaining to all aspects of the optical retail area, including lab supplies
- Provide a safe, clean, organized and inviting environment for both patients and staff
- Perform duties and assume various responsibilities as assigned by Management