Shift Lead at TYCOON FUN FOODS

Tycoon Fun Foods we aim to Execute the restaurant’s highest standards of hospitality, cleanliness as we Serve our guests a high-quality product in a timely manner. Demonstrate knowledge of Tycoon Fun Foods and menu in order to Communicate clearly and professionally with managers, staff and guests

Our mission is to create food experiences that all kids and families will love.

We are looking for a shift lead to oversee all aspects of Tycoon Fun Foods. You will be responsible for ....

delivering a fun, carnival-style menu

motivating our staff to provide an excellent food experience to our customers

Hiring & Scheduling

Responsible for store sales

Follow the rules and Safety Regulations

Fast Pace and Problem Solving according to the business

You will ensure efficient restaurant operation, as well as maintain high production, productivity, quality, and customer-service standards. You will need management skills, front and back-end fast food restaurant experience. We’ll expect you to lead by example and uplift our staff during busy moments in our fast-paced, high-energy environment. Ultimately, you will ensure our restaurant runs smoothly and customers have pleasant fun food experiences.

Responsibilities

• Coordinate daily front and back-end operations
• Deliver superior service and maximize customer satisfaction
• Respond efficiently and accurately to customer complaints
• Appraise staff performance and provide feedback to improve productivity
• Estimate future needs for goods, kitchen utensils and cleaning products
• Ensure compliance with sanitation and safety regulations
• Manage restaurant’s good image and suggest ways to improve it
• Control operational costs and identify measures to cut waste
• Create detailed reports on weekly, monthly and annual revenues and expenses
• Promote the brand in the local community through word-of-mouth and restaurant events
• Recommend ways to reach a broader audience
• Train new and current employees on proper customer service practices
• Implement policies and protocols that will maintain future restaurant operations

Skills

• Proven work experience in the Hospitality service industry
• Strong leadership, motivational and people skills
• Acute financial management skills

We are looking forward to receiving your application. Thank you.