Assistant Automotive Service Manager

Here at Rosenthal Automotive, we care for our employees as much as our customers. At our company, we are committed to helping you G.R.O.W. (Guidance. Respect. Opportunity. Worth.)

We are looking to grow our company and we need you to help us. We are currently hiring an Assistant Service Manager to grow our thriving service department. If you are hardworking, passionate, dedicated and open to grow within our team; please apply!

Assistant Service Manager Benefits:

• $90,000 to $120,000 income potential based on experience and performance
• Annual Longevity BonusIndividual performance commission plus department performance commission
• Strong and established service & parts business
• Prime location with lots of potential for growth
• Recently renovated Dealership with large and spacious Service facility
• Flexible hours
• Management experience is not required
• Service Advisors with 3 or more years of experience with Import or Domestic Franchised Brands encouraged to apply
• Staffing, Training, Marketing, Recruiting, & Operational support provided by Corporate
• Paid time off and 401k
• Medical, Dental, Vision, Short and Long-term Disability, and Life Insurance
• Employee discounts on vehicle sales, parts, and service
• Potential for future advancement in company
• 21 franchised dealer group in VA, MD, & PA - Over 1400+ employees
• Added additional franchises in June 2022

Assistant Service Manager Responsibilities:

• Forecast and meet monthly, quarterly, and annual goals
• Fully understand and comply with all federal and state regulations pertaining to the service department, including hazardous waste disposal and OSHA right-to-know
• Hire, train, motivate, and support all members of the service department
• Assist with any escalated client situations in alignment with the Rosenthal Automotive mission statement
• Maintain high customer satisfaction standards (CSI)
• Serve as a liaison between the dealership and Honda factory representatives
• Perform managerial tasks such as payroll corrections, time off requests, etc.

Assistant Service Manager Qualifications:

• Automotive experience within a service department required
• Service Manager experience strongly preferred
• Service Advisor with 3+ years of experience encouraged to apply
• Proven track record of excellent CSI
• A valid driver's license and a good driving record, per company standards
• An enthusiastic, motivated, and energetic person who has a personal determination to overcome possible objections while providing an outstanding customer experience
• Process and detail oriented with developed organizational and computer skillsProfessional personal appearance
• Excellent oral and written communication abilities
• Confident in ability to work under pressure and prioritize

Our company is a family owned and operated business, so we know what it takes to grow a company from the ground up. Unlike other employers, we aren’t so focused on what you’ve done, but what you can achieve.

Please submit your resume for immediate consideration.

INDRAGMP