Manager, Certification Analysts

Career Title: Manager, Certification Analysts

Department: ANCC Certification

Salary Hiring Range: $80,000- 100,000 annually (paid bi-weekly)

NOTE: Competitive salary commensurate with experience

FLSA: Exempt

Career Summary:

The Manager, Certification Analysts is responsible for the daily management of the Certification Analysts in the Certification work unit. Responsibilities include using available metrics to ensure that staffing levels are sufficient to meet the daily business and workflow needs, providing orientation training for new staff and ongoing training for current staff, and advocating for the resources needed to ensure that organizational goals and objectives are met. This position reports to the Senior Manager, Certification.

Education:

Bachelor’s degree or commensurate work experience, Master’s degree preferred.

Related Work Experience

A minimum of five (5) years of related experience with at least three (3) years of supervisory experience, preferred.

Skills

• Exceptional communication skills including written and verbal communication.
• Exceptional analytical, problem solving and computer skills.
• Advanced group facilitation and public speaking.
• Ability to critically think and collaboratively build solutions in a politically sensitive, high visibility work environment.
• Ability to recognize and address business opportunities and provide exceptional customer service.
• Interpersonal skills and political sensitivity with ability to interact with and influence executive level individuals, consultants, vendors, volunteers and customers to recognize and address sensitivities.
• Strong organizational and project management skills.
• Flexibility in dealing with changing priorities and demanding workload.
• Demonstrated ability to recognize and appreciate cultural differences and meet the needs of individuals and organizations from different cultures.
• Healthcare background and familiarity with provider issues.
• Knowledge in coalition building process and the ability to negotiate.
• Expert meeting facilitation skills.
• Exceptional customer service skills.

Work Schedule:

Hybrid employees must work a minimum of 20% in the office.

Location:

Our main office is located at: 8515 Georgia Ave., Suite 400, Silver Spring, MD 20910

Learn more about the American Nurses Association Enterprise:

https://www.nursingworld.org/ana-enterprise-jobs/

https://www.linkedin.com/company/american-nurses-association

The American Nurses Association Enterprise:

Founded in 1896, The ANA Enterprise is the family of non-profit companies that comprise the American Nurses Association: the American Nurses Association (ANA), the American Nurses Credentialing Center (ANCC), and the American Nurses Foundation. The ANA Enterprise leverages the combined strength of each to drive excellence in practice and ensure nurses’ voices and vision are recognized by policy leaders, industry influencers, and employers.

Equal Opportunity Employer:

The ANA is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.