Hotel Assistant General Manager

Our Story :If you are looking for a career where you feel supported, then apply now! InnVentures has a reputation for offering a compassionate, caring and fun workplace. Our culture is sustained by service-oriented employees who care about each other, our guests and the communities where we live. We currently manage 40+ Marriott, Hilton, Hyatt and IHG brand hotels in 10 states.
We only have 3 rules at InnVentures. (We can teach you the rest!) Rule #1 – Do everything you can for the customer!Rule #2 – Bring a good attitude to work with you every day and take pride in your work!Rule #3 – Have FUN!
WHY WORK AT ONE OF OUR HOTELS?Fun, team-oriented environmentFull-time and part-time positions available to meet your needsGreat opportunities for growthCommunity InvolvementDiscounted hotel staysRecognition and awardsPaid time off
BENEFITS:We offer eligible employees a number of benefits to enhance their health and well-being:Group insurance, including medical, dental, vision and company-paid life insurancePaid time off including up to 80 hours vacation days, sick/ wellness leave and 8 holidaysCompany-matched 401(k) plan Bonus PlanVoluntary benefits including short term disability, long term disability, accident, life, critical illness and Flexible Spending AccountLife enrichment benefits including hotel benefits, employee assistance program, leadership development program and more!Get paid daily with our Daily Pay Program!
JOB OVERVIEW - ASSISTANT GENERAL MANAGER:Apply your leadership skills and ability to inspire others to create memorable experiences! As an Assistant General Manager, you play a vital role in sustaining our shared values and culture at your hotel. You will support, guide and mentor your hotel team and leading by example, you will champion them to provide great service for our guests resulting in great financial performance for our owners.
A TYPICAL DAY:Interview, hire, train, support, coach and mentor various departments and teams.Champion great service and empower employees to take care of our guests.Cultivate relationships with guests to develop loyalty and maintain a high level of satisfaction.Apply problem solving skills to resolve guest and/or employee issues to their satisfaction.Monitor daily tasks to ensure that all standard operating procedures are followed.Assist with benefits administration, payroll and other human resources tasks including employee recognition and celebrations.Support and contribute to the proactive sales efforts of the sales team on a continual basis.Ensure that proper emergency procedures are communicated and followed, when necessary.Conduct property inspections to ensure the hotel is a clean, safe and secure environment.Plan for success and improvement with staff meetings, action plans and daily huddles.Support and fill in for the General Manager when needed.
REQUIREMENTS:Prior hotel supervisory or leadership experience in at least one department in required. To be successful in this role, you need strong verbal and written communication skills. You must be able to drive, read, write, type and use various forms of technology. This job requires you to stand and move around for an entire shift and you also must be able to lift at least 25 pounds. Applicants must be available to work evenings, weekends and holidays.
POTENTIAL CAREER PATH:General Manager
InnVentures IVI L.P. is an Equal Opportunity Employer and maintains the policy of recruiting and retaining the best-qualified personnel who demonstrate the ability to perform competently and work well with others. It is the policy of InnVentures to provide equal employment opportunity regardless of race (including traits historically or culturally associated with race, such as hair texture and protective hairstyles), religion (including religious dress and religious grooming), color, age (40 and over), genetic information, disability (mental and physical), medical condition (as defined under state law), national origin (including language use restrictions and possession of a driver’s license issued under section 12801.9 of the California Vehicle Code), ancestry, sex (including gender, gender identity, gender expression), sexual orientation, marital status, familial status, parental status, domestic partner status, citizenship status, pregnancy (including perceived pregnancy, childbirth, lactation, or pregnancy-related conditions), military caregiver status, military status, veteran status, or any other status protected by federal, state, or local law. This policy of nondiscrimination is applied to all aspects of the employment relationship. The Company complies with the Americans with Disabilities Act (ADA) and applicable state and local laws in ensuring equal opportunity and employment for qualified persons with disabilities. We also consider qualified applicants with criminal histories, consistent with legal requirements.