Guest Care Coordinator

DO WHAT YOU LOVE, LOVE WHAT YOU DO
Our mission at Aveda is to care for the world we live in, from the products we make to the ways in which we give back to society. At Aveda, we strive to set an example for environmental leadership and responsibility, not just in the world of beauty, but around the world. ~ Horst Rechelbacher

Qualifications:
- High School diploma or equivalent
- Strong computer skills; prior experience with Salonbiz and/or scheduling software preferred
- 2 years of customer service experience
- Excellent communication skills
- Cosmetology or Esthetics license preferred, but not required

Job Responsibilities:

- Answer all communications in a friendly and professional manner
- Answer inbound and outbound phone calls
- Schedule services for our Student Salon + Spa
- Educate guests on Aveda services and products
- Upsell and offer add on services
- Maintain student’s service, lunch, and break schedules
- Create a positive impact during every guest interaction

Benefits:
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Disability Insurance
- 401-(k)/matching
- Paid Time Off (PTO)
- Employee Assistance Program (EAP)
- Flexible Spending Account (FSA)
-Tuition Reimbursement
-Employee Discount
-Referral program
-Professional Development Assistance

Job Types: Full-time, Part-time

Salary: From $16.00 per hour

Schedule:

• 8 hour shift
• Evening shift
• Weekend availability

Work Location: In person