Healthcare Customer Service Representative

Description:

The purpose of the Patient Access Specialist (PAS) is to assess patients needs, resolve issues and triage information appropriately. This includes introducing patients to Shared Solutions services, conducting their benefits investigation and coordinating their prescription with their Specialty Pharmacy. The PAS will work to remove patient access barriers and seeking out appropriate resources as needed. In addition to normal processes, this position will be expected to perform the following duties:

+ Data Entry

+ Need customer service for overflow help with other teams

+ Accuracy – creating accounts and cases

+ Updating information in accounts from Med Billers

*Perks*

Supportive, progressive, fast-paced environment

Competitive pay structure

Matching 401(k) with immediate vesting

Medical, dental, vision, life, & short-term disability insurance

Why Choose This Role:

+ Competitive Compensation: Earn a “Success Bonus” up to $1,500 for qualified employees within your first 5 months of employment. Preloaded PTO: 100 hours (12.5 days) PTO upon employment, increasing to 140 hours (17.5 days) upon anniversary. Tenure vacation bonus: $1,000 upon 3-year anniversary and $2,500 upon 5-year anniversary.

+ Impactful Work: Join a team that is at the forefront of revolutionizing healthcare by improving patient access to essential medications.

+ Flexible Culture: Many associates earn the opportunity to work from home after 120 days. Enjoy a flexible and inclusive work culture that values work-life balance and diverse perspectives.

+ Career Growth: We prioritize a “promote from within mentality”. We invest in our employees' growth and development via our Advance Gold program, offering opportunities to expand skill sets and advance within the organization.

+ Innovation: Contribute to the development of groundbreaking solutions that address complex challenges in the healthcare industry.

+ Collaborative Environment: Work alongside talented professionals who are dedicated to collaboration, learning, and pushing the boundaries of what's possible.

Patient Access Specialist x60

Shifts Available:

M-F 7am-3:30pm (30 min lunch)

M-F 8am-4:30pm (30 min lunch)

M-F 8:30am-5pm (30 min lunch)

M-F 9:30am-6pm (30 min lunch)

M-F 10:30am-7pm (30 min lunch)

• Length of assignment: Temp to hire. If performance & attendance are met they could be offered a perm role. Please share AssistRx benefit info & holiday info with all candidates. (email me if you need another copy)

• Onsite requirement: This team will be onsite for the entire length of the assignment.

• Pay: $22/hr

• Training: M-F 8:30-4:30pm (1 hour paid lunch) for 4 weeks. Post training schedules will begin after 4 weeks of training.

• Retention Bonus:

Experience Level:

Intermediate Level

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.