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in New Orleans, LA

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Estimated Pay $14 per hour
Hours Full-time, Part-time
Location New Orleans, Louisiana

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Estimated Pay
We estimate that this job pays $14.24 per hour based on our data.

$11.72

$14.24

$18.33


About this job

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:
Riverfront luxury in one of America's most celebrated cities. Unlocking the authentic New Orleans, Four Seasons invites you to our landmark tower - a heritage icon with a central downtown location on the banks of the Mississippi River. Dine on innovative Louisiana cuisine, relax by our resort-style pool, and plan your own private event at our 34th-floor observation deck boasting NOLA's best views.

Our Team

Join a diverse and talented team in New Orleans! We are seeking individuals who are warm, hospitable and start with the heart. The company's guiding principle is the Golden Rule - do unto others, as you would have them do unto you. Candidates will have an opportunity to be a part of a cohesive and dynamic team with opportunities to build a successful career. We empower our employees to be themselves and become masters of their craft. At Four Seasons, we ensure that your employee experience is just as rewarding as our guest experience.

The Role of the Concierge

To respond and provide a wide variety of guest requests by accurately assessing the guest needs and requests and then adding personal recommendations and touches to achieve maximum customer satisfaction while complying with all Four Seasons' policies. The Concierge will respond to all guests' requests in an accurate and timely manner making recommendations based on local knowledge.

Knowledge, Skills and Abilities

The qualified candidate will possess a passion for flawless service and the highest level of integrity and work ethic.

Qualifications include:

  • Skill for building relationships
  • Solid communication, organization and leadership skills
  • Proficiency in Word and Excel
  • Multi-tasking and great sense of urgency
  • Strong interpersonal and team player skills
  • Strong problem solving and time management skills
  • Language skills a plus


About Four Seasons Hotel New Orleans

With a front and center location at the edge of Canal Street, Four Seasons Hotel New Orleans introduces thoughtful, intelligent service to the Crescent City. Guests dine on innovative Louisiana cuisine, relax by our resort-style pool and plan their celebrations on our 34th floor observation deck boasting NOLA's best views.

Named one of Fortune Magazine's 100 Best Companies to Work For over the past 22 years, Four Seasons Hotels & Resorts can offer an opportunity to build a life-long career with global potential. Our employees - people who share a single focus and are inspired to offer great service, personify our company culture.

A career with Four Seasons means working for a company where our Corporate Values are much more than a program or a policy; they define who we are and inform the decisions we make. Our benefits include complimentary hotel stays, competitive wages, Medical, Dental, Vision, 401K and complimentary meals. We strive to have a long-lasting, positive influence on the communities where we operate and, on the people, we employ and serve around the world.

Learn more about Four Seasons:

http://jobs.fourseasons.com

https://www.linkedin.com/company/four-seasons-hotels-and-resorts

https://www.facebook.com/FourSeasonsJobs

https://twitter.com/FourSeasonsJobs

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf