Sales Contract Administrator (Hybrid)

Job Summary:

The Sales Contract Administrator will play a pivotal role in coordinating our contracting process, ensuring efficiency and consistency in pricing, Statement of Work (SOW) creation, packaging, and standard contract document generation. This position is critical in streamlining our sales operations process, including CRM administration, reporting, and monitoring. The ideal candidate will bring a blend of legal, sales, and operational expertise to manage contracts effectively and support the sales team in driving revenue growth.

Duties and Responsibilities:

• Comprehensive Contract Process Management: Oversee and coordinate all aspects of the contracting process, including pricing, Statement of Work (SOW) creation, packaging, and the generation of standard contract documents. Ensure these elements are aligned with company policies and legal requirements, aiming to streamline the sales operations process for efficiency and effectiveness.
• Contract Preparation, Negotiation, and Review: Ensure that all contracts are accurately prepared, negotiated, and reviewed to be complete, up-to-date, and in compliance with local and federal legal requirements. This includes overseeing the creation, planning, and updating of contracts to meet the evolving needs of the business and its partners.
• Terms Negotiation: Actively negotiate contract terms with vendors, suppliers, customers, and other parties, focusing on conditions, pricing, and payment schedules to maximize benefits while minimizing risks.
• Liaison Role: Serve as a key liaison between internal teams (such as sales, legal, and finance) and external vendors and suppliers, ensuring that contract terms are clearly documented, communicated, and adhered to by all parties involved.
• Streamlining Sales Operations: Work closely with the sales and revenue operations teams to streamline the contracting process and sales operations, making these processes more efficient and effective.
• CRM Administration and Data Management: Manage and administer CRM systems, ensuring the accurate tracking of contracts, sales activities, and customer data. Maintain organized records of all contracts and related documentation.
• Reporting and Performance Monitoring: Generate and analyze reports on contract statuses, sales operations metrics, and key performance indicators (KPIs) to monitor and report on performance, aiming for continuous process improvement.
• Conflict Resolution: Provide assistance in resolving any conflicts that arise during the contracting process, employing effective communication and negotiation skills to reach amicable solutions.
• Profit Maximization and Risk Reduction: Approach contract drafting, negotiation, and administration with the objectives of increasing profits, reducing risks, and closing deals efficiently and effectively.

Education and Experience:

• Bachelor’s degree in Business Administration, Law, or related field preferred.
• 3-7 years of experience in contract administration, sales operations, or a related role, preferably within a technology or sales-driven organization.

Knowledge and Experience:

• Awareness of state and local government market needs, challenges, trends and technologies
• Contract Management: Strong understanding of contract administration processes, including SOWs, pricing strategies, and standard contractual documents.
• CRM Proficiency: Experience with CRM software (e.g., Salesforce) and the ability to manage data effectively.
• Analytical Skills: Ability to generate and interpret reports, monitor performance metrics, and implement process improvements.
• Collaboration: Excellent interpersonal and communication skills, with the ability to work effectively across teams and with senior management.
• Organizational Skills: Strong organizational and time management skills, with a proven ability to manage multiple priorities in a fast-paced environment.

Skills and Abilities:

• Experience in selling into state and local government with mastery of issues related to technology, tax, finance, administration; working understanding of public sector contracts, procurement terms and processes preferred
• Expert knowledge of Salesforce, Pardot, Microsoft Office and similar software; working knowledge of graphic design software
• Proven ability to set priorities, balance a complex workload, with short- and long-term requirements so that key performance indicators are met for the department
• A collaborative, communicative and customer service mindset focused on achievement

Work Environment

The noise level in the work environment is usually moderate as the employee works in an office setting, at an individual work station, using telephone and computer. The work is typically hybrid and there is a mix of in office and home based locations on a pre announced schedule

Physical Demands

• Must be able to remain in a stationary position for most of the day
• Constantly operates a computer and other office productivity machinery, such as a printer/copy machine
• This position needs to occasionally move about inside the office
• The person in this position frequently communicates via telephone

Avenu Summary:

Avenu provides local governments with ways to achieve more predictable revenue that supports growth, fuels modernization and ensures compliance with mandated but underfunded programs. Avenu’s revenue enhancement and administrative solutions find and recover license, permit and other taxes that cities and counties struggle to collect. The insights and improved fiscal posture enables governments to deliver expected services and sustain a high quality of life for residents.

Avenu is an Equal Opportunity Employer. Selection for a position will be made without regard to race, religion, national origin, sex, political affiliation, marital status, non-disqualifying physical handicap, and age.