Automotive Service Writer

Are you excited about the automotive industry and eager to be part of a dynamic and growing team? Do you thrive in a fast-paced environment where your problem-solving skills are put to the test? If so, we have an exciting opportunity waiting for you at Merlin's Complete Auto Care! As an Automotive Service Writer, you will have the unique opportunity to interact with customers on a daily basis while coordinating and scheduling service appointments.

This position will make a base annual salary of $55,000 - $80,000 plus bonuses and profit sharing which will come out to $100,000+ per year. You'll have uncapped earning potential! We're also proud to offer PTO, medical, dental, a retirement plan, and paid uniforms. Intrigued? Apply today to join our amazing team!

THE TYPE OF AUTOMOTIVE SERVICE WRITER WE'RE LOOKING FOR

We're searching for someone who can meet the following qualifications:

• Automotive repair estimating and labor time catalog experience
• Customer service experience
• Retail sales experience
• Valid driver's license
• High energy level and good work ethic

WHAT IT'S LIKE TO BE OUR AUTOMOTIVE SERVICE WRITER

This position will work 5 days per week. We're closed on Sundays. You will be the bridge between our valued customers and our skilled technicians. Your exceptional communication skills and ability to understand client's problems will be crucial in providing satisfactory service delivery. You will play a key role in ensuring that our customers' needs are met by effectively explaining their concerns and requirements to our staff. Additionally, you will be responsible for scheduling appointments, processing orders, and monitoring the delivery of services. In the event of any customer complaints, you will handle them empathetically and efficiently, ensuring that our customers leave satisfied.

ABOUT MERLIN'S COMPLETE AUTO CARE

At Merlin's, we're more than a repair shop; we're a family of car enthusiasts on a mission to provide top-notch service. Our facilities are not just spaces; they're realms of expertise where ongoing technical and management training programs keep us at the forefront of the automotive world. We believe in career advancement, offering opportunities for growth, a Home Ownership Program Assistance, and an Employee Ownership Program. Join us in Loves Park, IL, where the magic happens, and every day is a chance to explore your automotive prowess.

If you have these qualities and meet the basic job requirements, we'd love to have you on our team. Apply now using our quick and easy online application!