System Network Administrator

Company Overview:

Zenni Optical, the world's leading online eyewear retailer, pioneered the industry in 2003 with a mission to make prescription eyewear affordable and accessible to everyone. Based in the San Francisco Bay Area, Zenni offers adults and children the freedom to express their personal style through high-quality prescription and protective eyewear curated with a sense for fashion and incredible selection. With over 55 million frames sold worldwide, the company has brought massive price disruption to the traditional retail model. Zenni is proud to be the Official Eyewear of the San Francisco 49ers, Boston Red Sox, Columbus Crew and the Chicago Bulls. Zenni has worked with designers and tastemakers on curations and collections, including Keke Palmer, Iris Apfel, Cynthia Rowley, David Ortiz and George and Claire Kittle. Zenni VR Prescription Lenses for Meta Quest 3 launched across the U.S., Canada, UK and Japan in October 2023.

For more information, please visit zennioptical.com/blog/press/.

Position Overview:

We are looking for a System Network Administrator to join our Infrastructure and Security team. This individual will be responsible for managing our server and network infrastructures.

The System Network Administrator responsibilities include supervising our Operations team, monitoring system performance, and configuring new software and hardware. To be successful in this role, you should have excellent troubleshooting skills and hands-on experience with various operating systems.

Ultimately, you will ensure our software, hardware, servers, and networks run smoothly.

What we want you to own in this role:

• Configuration and maintenance of Servers & Systems and Network
• Helpdesk Tickets, SaaS administration, and Network administration and any new IT projects
• Diagnose and troubleshoot technical issues.
• Network Technical Support for all company users
• Networking Administration
• Web Service Administration Support
• Configure, test, and install switches, firewalls, routers, and gateways, and support network environments for video and audio-conferencing environments.
• Implement, maintain, and support telephony and contact center telecommunications environments and related systems and solutions.
• Monitoring and maintenance of equipment and cloud services ( AWS/GCP/RackSpace)
• Management of multiple firewalls in multiple sites: onsite, colocation, cloud
• Design, configure, and install servers and other corporate devices when needed
• Assist and train new system users and set up their accounts.
• Monitor the performance of servers, software, and hardware.
• Ensure the smooth deployment of new applications
• Update and maintain technical documentation.
• Maintain backup and disaster recovery protocols
• Advanced knowledge of analyzing existing data networks and recommending scalable and supportable solutions
• Advanced knowledge of analysis/forensic tools, such as Solarwinds, Wireshark, Fluke, Netbrain, and other
• Advanced knowledge of Server Load-Balancing appliances, such as Cisco, NetScaler, and F5
• Advanced knowledge of WAN Optimization implementations
• Advanced knowledge of Cisco Wireless Access Points, controllers, or Fortinet.
• Advanced knowledge of supporting Cisco LAN switches and firewall
• Advanced knowledge of BGP, OSPF, STP, TCP/IP, DNS, and DHCP
• Assist in the research, recommendation, and implementation of various technology platforms

Qualifications:

• Computer Engineering or Computer Science Degree,
• 5-7 years experience as a Senior Network Administrator
• Competent in Windows OS, Windows Server OS, MAC OSX, Linux, VM Ware, Hyper-V, Fusion, Cisco, Fortinet, Meraki
• Solid understanding of server and systems management
• System Security – AV and or comparable proven techniques
• Excellent problem-solving skills
• Excellent networking skills
• Team collaboration and good Team player
• Organizational skills – staying organized.
• Good communication skills
• BS in Computer Science or a similar field
• Strong knowledge of supporting network environments for VoIP solutions Cisco/ Fortinet knowledge of supporting network configurations WAN/LAN and VPN tunnel
• Fiber/SAN (Cisco, Brocade, or similar) administration experience.
• Linux and/or Windows and cloud administration experience.
• CCNA, Net+, CCNP, Fortinet Certs, Microsoft MCE certs preferred

Benefits

• A highly competitive base salary
• A great career trajectory in a stable, successful growing company.
• Cutting edge projects with opportunities for growth and professional development
• Excellent health benefits that the company pays for and 401k company match
• Annual Zenni Gift Card
• Great Work Life Balance

As of 03/10/2024, the expected compensation range for this position is $120,000 to $130,000 USD. Actual pay within this range will be based upon several factors, including without limitation education, work experience, certifications, geographic pay differentials, market conditions, and other business and organizational needs. The Company anticipates that the reasonably expected salary for this position could change in the future and, therefore, the Company retains the right to change, modify, or revisit the salary range for the position for various reasons, including the Company’s business needs.