Claims Coordinator

Purpose of Position:

This position will work closely with Credit and Collections, Sales Department, Traffic Claims to research open invoices, and to process pending open claims in a timely manner. In this role, will also maintain compliance with company guidelines, and will perform clerical duties as needed.

Accountabilities:

• Review, research and process claims in a timely manner, and in accordance with company policies and procedures and established timelines.
• Assist in obtaining the necessary documentation in order to ensure that claims go through approval processes without interruptions or delays.
• Scan and save all miscellaneous debits with documentation attached by Accounts Receivables in open deductions report.
• Update and maintain daily progress on pending cases.
• Review Miscellaneous Debit workbook weekly to match credits entered and prepare offset requests.
• Partner with Sales team to review open invoice discrepancies including chargebacks/ miscellaneous debit deductions and finalizing credits entered in the system.
• Work with Financial Managers, A/R Credit and Collections and members of Sales team, to enter credits.
• Perform other duties as needed/assigned.
• Prepare status report based off the Open Deductions Report on a weekly basis and/or as needed.
• Special projects as assigned.

Minimum Skills Required:

• College degree or experience equivalent.
• Knowledge of Microsoft Office Programs (i.e. Word, Excel and Outlook).
• Experience in Oracle system.
• Excellent analytical skills.
• Good communication skills (written & verbal).
• High in collaboration and teamwork.

Preferred:

• 4-year College Degree.
• Knowledge of Claims Process.
• Ability to prioritize and manage several different tasks.
• Experience working in a team environment.
• Willingness to learn new procedures.

***Please note: This position does not qualify for relocation expenses.***

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