Proposal Coordinator & Content Library Manager

COMPANY OVERVIEW

Global Guardian is an industry-leading provider of emergency medical and security solutions for individuals and corporations. Our mission is to support our client base when they need us the most, offering unwavering global assistance and real outcomes. With 24/7 Operations Centers in Charlotte, NC, and McLean, VA, and on-the-ground teams across 130 countries, we excel at identifying, monitoring, and responding to threats and emergencies. Our team, consisting of professionals with backgrounds in intelligence, military special operations, and federal law enforcement, is dedicated to upholding a culture marked by operational excellence. Founded over a decade ago by a Delta Force Sergeant Major and an Army Special Forces Colonel, Global Guardian has evolved into a prominent global authority in duty of care, supported by an aggressive growth strategy. This positions us as an ideal setting for high-achieving individuals in pursuit of exceptional career opportunities.

As an investor-backed, rapid-growth company, we offer unmatched promotion potential within our organization, nurturing a high-performance team culture. We have a proven track record of managing crises in the world's most challenging environments, enabling us to deliver unparalleled service to our clients. At Global Guardian, we are not only dedicated to being the foremost duty of care provider but also to building a team of experts who excel when it matters most. Join us and be a part of a dynamic, mission-driven organization.

Website: www.globalguardian.com

POSITION OVERVIEW

The Proposal Coordinator & Content Library Manager will work in tandem with the company’s Sr. RFP Writer/Manager to update and manage the company’s Knowledge Library, support business research, and contribute to Business Development/Sales Team’s response to Requests for Proposals (RFPs) through requirement gathering, content writing, editing, and review, graphic design input, and other related tasks. The position holder will be responsible for managing the proposal process, producing engaging, accurate, and substantive content, ensuring the final product is of the highest quality and submitted on time to ensure the maximum chance of success. 

POSITION RESPONSIBILITIES

• Share and execute all responsibilities of this position along with the company’s Sr. RFP Writer/Manager.
• Coordinate needs for each project to include reviewing and analyzing the solicitation, scheduling, coordinating efforts with key stakeholders, responding to questionnaires, drafting narratives, and preparing the proposal for final submission within established deadlines. 
• Maintain a thorough understanding of Global Guardian’s service offerings, SMEs, competitors, and differentials in the market.   
• Customize responses to reflect a clear understanding of the requirement and the prospect organization. 
• Understand the distinct difference between substantive content writing and advertising/promotional copy.
• Work with our SMEs, Marketing Team, IT department, and other stakeholders as it relates to proposal development, editing, review, and submission.
• Develop and maintain RFP and Knowledge Library processes and procedures to maintain the integrity of the RFP Library, the implementation of best practices, and the retention of institutional knowledge.
• Knowledge Library Management: requires mastery of the platform and feature updates; capture, create, update, and maintain content for accuracy, clarity, and brevity; training new employees on the platform.
• Other duties as assigned.

QUALIFICATIONS & EXPERIENCE

• 3+ years of experience in proposal coordination management from solicitation through development, review, submission, and debrief (lessons learned).
• 1+ year of experience as a Content Writer responding primarily to commercial RFPs and possessing. Familiarity with government RFPs desirable.
• Demonstration of excellent written and verbal communication skills*.
• Proficient in Microsoft Office (Word, PowerPoint, Excel).
• Experience with graphic design applications preferred.
• Excellent time management skills with high attention to detail.
• Experience with knowledge library platforms such as RFP360 or Responsive (RFPIO) strongly preferred.
• Understanding of Shipley, APMP, or other proposal management methods preferred.
• Bachelor’s degree in communications, business marketing, or a related field.

*Applicants to provide two writing examples and complete a writing exercise.

TERMS & CONDITIONS OF EMPLOYMENT
Global Guardian offers a competitive and comprehensive compensation and benefits package commensurate with qualifications and experience. This position offers an opportunity to work on either a hybrid or remote basis following an initial onboarding period.

REPORTS TO
This position will report to Global Guardian’s Sr. RFP Writer/Manager. This position will work closely with and support each member of the Business Development Team, serving as the lead coordinator on proposal efforts.

EEO
US applicants: Global Guardian is an equal opportunity employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

If you need reasonable accommodation with the application process, please call 1-800-381-2761, or contact us at HR@globalguardian.com.
 

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