Wellness Shelter Client Support Staff (3rd Shift)

Elena's Way, a Preble Street Wellness Shelter, provides shelter and intensive support services to 40 individuals experiencing homelessness and complex physical and mental health needs, in a 24-hour trauma-informed environment grounded in social work and medical best practices.

A Client Support Staff position with a full-time, 3rd shift schedule is currently available in this service-inclusive, client-centered shelter program. As part of the team providing comprehensive services to individuals accessing the Wellness Shelter, Elena's Way Client Support Staff outreach and engage with clients, provide direct services and program coverage, maintain safety in program spaces, provide crisis intervention and support, and assist in case management activities.

The schedule for this full-time (40 hours/week), awake 3rd shift position is Saturday - Tuesday, 10:30pm-8:30am.

Client Support Staff qualifications include:

• Education in social work or related field of study and experience in direct service provision to people experiencing homelessness, or a comparable combination of work experience, education, and/or training.
• Mental Health Rehabilitation Technician (MHRT-1) certification (can be obtained on the job/after hire).
• Alignment with Preble Street's mission, positive regard for individuals accessing services for homelessness and poverty, and a commitment to providing low-barrier services.
• Strong communication, de-escalation, and crisis intervention skills.
• Ability to engage with and maintain professional boundaries with diverse populations.
• Ability to work as part of a collaborative team.
• Ability to work a full-time schedule, with consistent and reliable attendance.

The hourly rate of pay for this full-time (40 hours/week) position is $20.70 per hour, plus applicable shift differentials. Direct service positions in 24/7 programs are eligible for shift differentials of $1.00 per hour for all hours actually worked between the hours of 7:00am and 10:00pm or $2.00 per hour for all hours actually worked between the hours of 10:00 pm and 7:00 am.

Generous paid time off, insurance, and retirement plan benefits include:

• 4 weeks (160 hours, accrued) vacation time, 12 days (96 hours, accrued) sick time, 16 hours personal time, 12 Paid Holidays
• Health insurance w/ 100% employer-paid option; Dental insurance w/ 100% employer-paid option; Vision insurance; Employer-paid Life, STD, and LTD insurance
• 403(b) retirement plan w/ employer match

To Apply: We encourage applicants to apply via Preble Street's website employment page. Applications (resume and cover letter, preferred) may also be emailed to employment@preblestreet.org or mailed via USPS mail to Preble Street Human Resources, 55 Portland Street, Portland, ME 04101. Please note that automatically generated confirmations of receipt will be sent in response to applications sent via email. Only those candidates selected for interviews will be otherwise contacted.

If you need assistance or accommodation in the application process, please contact us at .

Preble Street, a 501(c)(3) nonprofit agency, has been working since 1975 to provide best practice social services that meet urgent needs and end hunger and homelessness for individuals and families in Maine living in poverty.

Preble Street is an equal opportunity employer. We value diversity and are committed to equity and inclusion in our workplace. We encourage applications from all qualified individuals and consider applications for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity or expression, military status, age, disability, genetic information, citizenship status, or any other characteristic protected by federal, state, or local law.