SAP Hybris Business Analyst

DMI is a leading global provider of digital services working at the intersection of public and private sectors. With broad capabilities across IT managed services, cybersecurity, cloud migration and application development, DMI provides on-site and remote support to clients within governments, healthcare, financial services, transportation, manufacturing, and other critical infrastructure sectors. DMI has grown to over 2,100+ employees globally and has been continually recognized as a Top Workplace in both regional and national categories.

DMI, LLC is seeking a SAP Hybris Business Analyst to assist our west coast based retail client. This position is a 6+ month contract, fully remote, and requires availability from 9 AM to 5:30 PM PST hours. The ideal candidate should possess experience in web based projects and SAP Hybris.

Unfortunately, we are unable to offer sponsorship for this role at this time.

Duties and Responsibilities:

Responsible for supporting America's web sites by providing business systems analysis support for eCommerce and other web based applications.
• The candidate will be responsible for day-day production support, maintenance activities and new development for the client's North and Latin American e-commerce systems operating on a SAP Hybris platform under Linux.
• The successful candidate must have excellent written and communication skills and demonstrated senior-level systems analysis experience along with strong analytical and troubleshooting skills.
• Candidate must be able to work well independently as well as interacting with end users, project leads and the technical development team to provide business functional requirements, solution recommendations, assist in development scoping (e.g. level-of-effort analysis).
• Candidate also provides quality assurance support and assists business with user acceptance test planning and execution to ensure that projects are delivered to meet quality standards and within published schedules.
• The candidate must be organized, detail oriented, possess the ability to prioritize workload, handle concurrent responsibilities and project tasks, and work individually and collaboratively in a team environment.
• This is a fast-paced, multiple project environment; the qualified candidate must be able to balance multiple projects and tasks, manage to project deadlines and effectively and appropriately escalate and follow-up on issues and assignments.
• The successful candidate must be a demonstrated self-starter with an aptitude for learning and a desire to take on new responsibilities and challenges.

Responsibilities:

• Meet project objectives within specified cost and time frame parameters and according to defined requirements.
• Contributes to ongoing communication within IS and with business operations (e.g., user review meetings for milestone sign-off, obtaining user feedback, reporting on project status).
• Collaborates with key customers including business users, corporate and IS management, and vendors.
• Assists in day-to-day maintenance of production software systems.
• Responsible for gathering and organizing of business/user requirements and feasibility analysis for business requested enhancements
• Creates functional requirements, specifications and user documentation
• Participates in performing application design and review
• Participates in system test planning and execution including quality assurance and user acceptance test planning and execution
• Coordinating and assisting in creation of user acceptance test plans and execution.
• Participates in development of implementation schedules, system implementation planning and execution
• Coordinating and assisting in creation of user training sessions and associated documentation.
• Actively evaluates and resolves daily business problems by performing independent analysis
• Participates in on-call rotation supporting production systems and user trouble reports
• Participates in production deployment planning, execution and validation
• Communicates task status/issues to IS management and project leaders
• Participates in research and evaluation of appropriate software products being considered for acquisition
• Participates in planning and execution of Disaster Recovery testing.
• Leverage years of experience in supporting web sites to provide leadership and guidance on establishing best practices

Education and Years of Experience:

• At least 5 years of experience as a business analyst working with Web based projects (eCommerce preferred) and 3 years hands on Functional experience with SAP hybris

Required and Desired Skills/Certifications:

• Demonstrated experience in process creation and improvement
• Demonstrated experience gathering and documenting business requirements, participating in quality assurance and user acceptance testing
• Knowledge of project management techniques and tools
• Excellent verbal and written communication skills
• Quick learner, self starter, with a proactive attitude
• Ability to manage multiple project assignments and priorities at the same time while meeting deadlines
• Solid understanding of eCommerce and hybris business practices and processes required to support a multi-language/global web site.

Min Citizenship Status Required: US Citizen or Visa holders

Physical Requirements: No Physical requirement needed for this position.

Location: Remote working PST hours, West Coast preferred.

Working at DMI

DMI is a diverse, prosperous, and rewarding place to work. Being part of the DMI family means we care about your wellbeing. We offer a variety of perks and benefits that help meet various interests and needs, while still having the opportunity to work directly with several of our award-winning, Fortune 1000 clients. The following categories make up your DMI wellbeing:

• Convenience/Concierge - Virtual visits through health insurance, pet insurance, commuter benefits, discount tickets for movies, travel, and many other items to provide convenience.
• Financial - Generous 401k matches both pre-tax and post-tax (ROTH) contributions along with financial wellness education, EAP, Life Insurance and Disability help provide financial stability for each DMI employee.
• Wellness - Healthcare benefits, Wellness programs, Flu Shots, Biometric screenings, and several other wellness options.

Employees are valued for their talents and contributions. We all take pride in helping our customers achieve their goals, which in turn contributes to the overall success of the company. The company does and will take affirmative action to employ and advance in employment individuals with disabilities and protected veterans, and to treat qualified individuals without discrimination based on their physical or mental disability or veteran status. DMI is an Equal Opportunity Employer Minority/Female/Veterans/Disability. DMI maintains a drug-free workplace.

***************** No Agencies Please *****************

Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information. US citizenship may be required for some positions.