Legal Sr On-Site Svcs Spec | 26484

Summary

This is DLA Piper MUST BE PROFESSIONAL.

Will be video interviewed and then if chosen will do meet and greet with Client either video or in person .

Once cleared, see documents in the Documents section that must be returned as must have for badge.

Pay rate is $19 MUST BE FULLY VAX

There is no extensive walking, lifting or standing.Ability to lift up to 50# is a Ricoh standard.

Resumes should have the required skills and also show working experience with production and customer service skills.

Responsibilities are: o Operating high volume production(copy) equipment – Office copier on larger scale

o Quality checking print job & entry level binding - QA exp., attention to detail and insertion/machine operation skills o Scanning of mail

o Mail delivery o hospitality support

– conference room set-up/break down, delivery of stock/supplies for meetings. i.e. paper, markers, snacks o receptionist support

– answer incoming calls- scheduling conference rooms and incoming calls.

o Shipping/receiving packages

-package handling skills The resume must reflect working exp of 6months

-1yr of production such as packing, production and print production is a plus.

Must be willing to learn scanning and mail. Walking lifting, bending twisting will be necessary up to 50# and with assistance over 50#.

Customer facing position, business casual work environment, Resumes must reflect work skills such as production, shipping/receiving, mail clerk, print related work related experience is a plus.

Must be willing to learn job tasks, adhere to confidentiality and non disclosure as will encounter confidential documents.

Attention to detail, organization skills and work independently with ability to be flexible and maintain project goals.

Candidates MUST have production copy exp and customer service skills.

Dress code is Business Professional

Report to Report to 500 8th Street NW Concourse Level, Washington, DC 20004 no free or reimbursed parking. Close to Public transit​

​​***Shift timing***

10:00 am to 7:00 pm (Mon to Fri)

Job Type: Temp to perm

Roles & Responsibilities

​Provides operations functions in one or all of the following areas within a Legal office /environment: operates high volume duplicating equipment, performs associated copying tasks, ships and receives product and supplies, sorts, distributes and handles incoming and outgoing mail/faxes, as well as applies necessary postage.

Provides copier maintenance and/or repair of customer site equipment. May also perform bindery, QC and final check, housekeeping, file services, call center representative, and reception, etc.

May performs various building support functions related to meeting set ups and light maintenance. Note: Due to the higher level of presentation, telephone skills needed to perform receptionist duties and high interaction with Executive level customers, employees performing this function are considered to be Senior On-Site Services Specialist. This position reports directly to the Site Manager, Site Supervisor or Assistant Site Manager, depending on site personnel configuration.

Runs high volume copy machines and performs binding and finishing work.

Ensures convenience copiers are working properly, checking for quality via daily inspections.

Clears paper jams and informs technicians of specific problems.

Performs all repair service on customer copier equipment. Handle highly sensitive and confidential documents that may be time sensitive

Provide upmost in quality work due to the sensitive nature of documents and projects that are required in a legal environment. Maintains records for management reports and inventories of supplies needed.

Distributes office supplies, fax transmissions and mail to company personnel and/or designated drop-off points as required.

Calculates charges for jobs performed and maintains some billing logs.

Responds to and coordinates all service calls required by customer. May perform filing duties in conjunction with specific customer requests.

Delivers completed jobs to pre-determined customer locations within and outside of the site.

Maintains daily meter and service logs. May travel between customer’s buildings.

Answers customer questions regarding status or feasibility of job requests.

Ensures upkeep of convenience copier areas by keeping neat and well stocked.

Performs duties related to the shipping of materials. Performs duties related to the receiving of materials.

May perform meeting room and conference room set ups. May perform building occupant moves within assigned facilities.

May perform re-lamping and light maintenance duties as assigned. May perform occasional cleaning duties as needed.

May require periodic overtime on nights and weekends, including off-hour emergency response.

Uses shrink-wrap machine, paper cutter, hole driller, bindery equipment, jogger, tape machine, stackers, electric stapler and scales in completion of various jobs contracted. Uses all copier equipment, calculator, fax machine, postage meter and some PC.

Performs filing duties, which may include ‘purging’ and archiving old documents.

Performs duties of scanning, file conversion and file naming. Performs FTP (File Transfer Protocol) between computers and files for printing and CS/DVD. Manage TOC (Table of Contents) – first page of electronic file.

Perform duties that involve OCR (Optical Character Recognition) files to assist with key word search. Perform file formatting for printing/Excel files.

Responsible for interacting and providing professional level support to executive level end users at various levels, including: legal secretaries, project managers, paralegals, associates and partners. Perform quality accurate jobs/projects that may require tight deadlines and potentially under high pressure.

Assist with coordinating projects that will be completed off site (BIS or Smart Source) - Performs other duties as assigned.​

Minimum Qualifications

Requires high school diploma or GED and1-2 years of related work experience.

Minimum of 2 years experience in legal industry is highly desired.

ABILITY TO PROVIDE AN EXCELLENT CUSTOMER EXPERIENCE, UTILIZING STRONG CUSTOMER SERVICE, PERSONAL AND COMMUNICATION SKILLS.

Some related copy job experience is preferred. May require valid driver’s license and minimum levels of auto insurance coverage per Ricoh.

Working knowledge of copier and other related equipment and repair is preferred.

Ability to utilize a mixture of hardware and software to support functions such as cost recovery, document management and advanced workflow.

Requires knowledge and understanding of shipping/receiving procedures.

Basis electronics knowledge is preferred.

Possesses ability to work independently and flexibly to complete projects.

Possesses ability to determine correct method and packing material as well as check packing slips for accuracy of incoming materials.

Possesses ability to comprehend instructions concerning mail delivery.

Possesses troubleshooting and problem-solving skills.

Possesses ability to read and comprehend written technical information in the form of manuals, parts books and related publications.

Possesses excellent customer relations skills and excellent verbal communication skills.

Required Skills

mailroom

ordering