Patient Financial Services

Columbus Oncology is looking for a full-time Patient Service Representative to join our team! This position supports our current operations in Columbus and Westerville!

Why work for us?

• Our culture is unique. We work every day to promote a culture that is positive, supportive and patient-centered.  
• We offer our employees a competitive benefits package that includes Medical, Dental, Vision, Life Insurance, Short-term and Long-term disability coverage, a generous PTO program, and a 401k profit-sharing plan. 
• You get to be part of an organization that helps improve the lives of those facing cancer by providing access to the best community-based cancer care.  

What will you do? 

• Checking the patient schedule 1 day in advance, marking patients with outstanding balances to be collected and verifying insurance coverage.
• Reviewing chemo treatment estimates for updated dedc and out-of-pocket amounts.
• Meeting with patients regarding insurance, insurance changes or billing questions.
• Billing foundations for any balances due.
• Primary person for Telehealth daily.
• Back up coverage for the Front desk for employee PTO
• Reviewing chemo orders and writing treatment estimates
• Backup for Hospital consults

What will you need to be successful? 

• Must have two years of experience working in a physician practice
• Basic understanding of medical insurance and billing process  
• Proficiency in MS Office Word; EMR experience helpful
• Good communication and organizational skills

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