Front Office Supervisior/Lead

Have you dreamed of working in the medical field but weren’t sure where to start? Do you want to use your strong interpersonal skills to help others? Are you an organized person who likes working in a team environment? If so, a position as a Front Office Lead might be the fit for you.

Front Office Leads are one of the most sought-after medical professionals, and the position allows for career growth and certification. This position is part of our leadership and management team at Arizona Eye Consultants. 

Join Arizona Eye Consultants to be fully trained to this exciting position and start your new career!

Arizona Eye Consultants was founded in 2001 by Dr. Sean McCafferty. We are a Multi-specialty Ophthalmology/Optometry practice which includes eighteen providers. Our specialties include, glaucoma, cataract, pediatrics, and specialty contact lenses. We have over 100 employees and five locations in Tucson. Travel is required among all locations. We offer a competitive benefits package which includes, medical, dental, vision and 401k. We are the largest Ophthalmology/Optometry practice in Southern Arizona and are looking for hard working, reliable, and compassionate people to help our community. 

Job Summary:  This individual is responsible for overview and supervision of patient in-flow and out-flow, patient education, collection of fees, and supervision of the front office, including training, and providing a daily schedule to the physician(s) and administrator.

Education and Experience:

1. High school diploma or equivalent.
2. Five years’ experience in supervision of front office operations.
3. Demonstrable skills in motivating and training professional staff.

Essential Skills and Abilities:

1. Demonstrated experience in a supervisory role.
2. Knowledge of applicable financial and clinical functions.

RESPONSIBILITIES:

1. Makes weekly schedules for the front office.
2. Trains and supervises front office staff (check-in, check-out, and appointment secretary).
   
3. Manages check-in, check-out, and office schedules. 
4. Coordinates with clinical supervisor to ensure a smoothly running office.
5. Reports daily report to physician and practice administrator concerning the daily schedule, proposing solutions to any scheduling challenges and reporting on no-shows.
6. Prepares a weekly status report regarding front office performance, proposing solutions to any challenges being faced.
7. Prepares front office payroll information, and time card edits. 
8. Manages end of day balances for assigned office. 
9. Provides back-up to front office staff.