Patient Access Coordinator - Medical Receptionist

Family Allergy & Asthma is dedicated to providing exceptional healthcare services with a strong commitment to patient well-being. We pride ourselves on our core values, and we are looking for a Patient Access Coordinator to join our dynamic team. If you have a passion for healthcare, excellent customer service skills, and a commitment to making a difference in the lives of our patients, we want to hear from you.

Location: Louisville Metro area offices

Schedule: Monday - Friday, 8:00 AM - 5:00 PM

Pay: $18 / hour

Patient Access Coordinator / Medical Receptionist Benefits:

• Paid Holidays and Extra PTO Hours
• Travel & Mileage Reimbursement
• Recognition & Rewards Program
• Medical, Dental & Vision Insurance
• Employer-Provided Scrubs
• 401K, (Match), Tuition Reimbursement, and More!

Patient Access Coordinator / Medical Receptionist Duties and Responsibilities:

• Check patients in and out
• Collect co-pays and deductibles
• Answer telephone, handle all calls appropriately, and schedule appointments for new and existing patients
• Cancel and reschedule appointments as needed
• Enter patient demographics, insurance and referral information into EMR
• Maintain and follow HIPAA policies and procedures

Patient Access Coordinator / Medical Receptionist Qualifications:

• Must be at least 18 years of age
• High school diploma or GED required
• Prior medical office experience, highly preferred
• Strong computer skills
• Must be a quick learner, organized, and team oriented
• Excellent communication and customer service skills
• Ability to work independently
• Ability to listen to and empathize with patients

Family Allergy & Asthma provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.