Bellman/Valet-Variable Shifts and hours

Description:Bellman/Valet-Variable Shifts and hours

New Orleans, LA

Description

Description

We're on the lookout for reliable and professional individuals to join our dynamic hospitality team, dedicated to delivering outstanding customer service. This role demands the ability to work flexible hours and shifts across our six hotels in the French Quarter and Uptown areas. Applicants should be available to work a range of shifts. This position is ideal for those looking for some flexibility in their work schedule. Please note that available hours may vary weekly based on business needs

Essential Duties and Responsibilities (include but are not limited to)

Guest Services

• Management of all aspects of guest service at the hotel Bell/Valet stand, including vehicle management, luggage handling, and guest assistance
• Escorting of guests to hotel room and explanation of room features
• Delivery of packages, suitcases, messages, amenities, in-room gifts and trunks

Hotel Operations

• Inspection and parking of guest and/or restaurant patron vehicles upon arrival and departure, following all inspection and ticketing procedures
• Security of all vehicles and vehicle keys
• Maintenance of bell stand and valet area
• Accurate management of guest service log and related forms
• Preparation for group tour arrivals, departures, and baggage handling

Safety and Security

• Working knowledge of life safety systems (alarm and detection, sprinkler)
• Monitoring of pedestrian traffic entering or exiting the hotel, patrolling and checking public areas, work areas, and outside perimeters, making rounds of guest floors periodically during the shift, and knowing how to secure the premises
• Reporting of any safety hazards to the front desk

General Maintenance

• Performance of light maintenance work in the absence of regular maintenance crew or houseman
• Replacement of light bulbs to rectify lighting deficiencies
• Working knowledge of guest and public space air conditioning, heating, electrical and plumbing systems

Other Responsibilities

• Support of the Front Desk relating to telephone calls, directions, taxi requests, showing guest rooms, laundry services, etc.
• Support to Houseman in the maintenance of the lobby, restrooms, public areas, and hallways
• Completion of set up and break down of, and servicing of meeting space as directed by General Manager
• Availability to communicate via radio at all times
• Completion of any request made by General Manager or Front Desk

Requirements: