Warehouse Specialist

Happy Returns, a UPS Company, is making online returns better for shoppers, retailers, and the planet! We do this by providing a seamless system of technology, service, and logistics that gives shoppers the frictionless returns they want and retailers the low-cost and efficient service they require. Happy Returns operates a national network of Return Bar locations staffed by friendly, well-trained Returnista return specialists located in premier shopping centers, national and regional store networks, and other convenient spots. Our Hub (Warehouse) Operations are integral for us to execute on this vision. Our company is growing rapidly, and we’re looking for a dynamic, organized, and passionate leader to join our team in our Blandon, PA Hub.

Compensation & Benefits

• Pay starting at $18.50 per hour
• Opportunities for monthly bonuses up to $700 based on productivity
• Comprehensive benefits including medical, dental, and vision insurance
• 401(k) matching
• 7 paid sick days and 16 paid vacation days
• Two paid 15 minute breaks each day
• Complimentary snacks in our break room
• Free, company-sponsored lunch weekly
• Tuition reimbursement up to $5,250 annually
• Employee Assistance Program provides multiple counseling sessions
• And much more…

What You’ll Be Doing

Our warehouse specialist/material handler are a critical part of the process at Happy Returns. As a warehouse specialist/material handler, you will receive, audit, process, palletize, move large bulky and heavy materials across the warehouse and ship out all the items that are returned to us from locations across the eastern United States. In particular, you will:

• Receive and process items in the warehouse sent from Happy Returns “Return Bar” locations as well as by mail.
• Inspect all received items for any potential quality issues.
• Investigate quality and shipping problems with inbound shipments.
• Ship processed items to their appropriate destination.
• Ensure a clean safe environment is maintained in the warehouse.
• Handle packages ranging from small envelopes to boxes weighing up to 70 pounds (as appropriate). This may include significant amount of standing, bending, leaning, climbing, pushing and pulling boxes or other items.
• The company will provide PPE (Personal Protective Equipment) since it is required for this role.
• Perform other small tasks involving the Happy Returns warehouse.

Requirements

• Able to work Monday - Friday 6am-2:30pm and occasional overtime during peak season.
• Previous experience in warehousing or retail is a plus, but not required.
• Interest in technology and fashion.
• Positive uplifting attitude.
• Self-starter.
• Excellent verbal and written communication skills. Can clearly communicate ideas and feedback in a tactful and constructive way.
• Strong organizational skills.
• Ability to work a flexible schedule, including early mornings, evenings, and weekends.
• Creative, likes to come up with new innovative ideas and improve processes.
• Demonstrates problem-solving skills coupled with the ability to remain solution-oriented.

EEO Statement
Integrated into our shared values is Happy Returns’ commitment to diversity. Happy Return is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. This concept encompasses but is not limited to human differences with regard to race, ethnicity, religion, gender, culture and physical ability. Every individual at Happy Return has an ongoing responsibility to respect and support a globally diverse environment.

Statement to Third-Party Agencies
To all recruitment agencies: Happy Return only accepts resumes from agencies on the Happy Returns or UPS preferred supplier list. Happy Return is not responsible for any fees or charges associated with unsolicited resumes.

Covid-19 Policy
As part of Happy Return’s commitment to employees’ health and safety, we have established in-office Covid-19 protocols and requirements, based on expert guidance. Depending on location, this might include a Covid-19 vaccination requirement for any employee whose role requires them to work onsite. Employees may request reasonable accommodation based on a medical condition or religious belief that prevents them from being vaccinated.