Junior Accountant

FranConnect is the leading enterprise software provider for franchise and multi-location businesses. For over 20 years, the FranConnect platform has served as the sales, operations, and marketing backbone for over 1500 brands and 350,000 units worldwide. These brands rely on FranConnect to expand locations, streamline unit operations, enhance collaboration across the network of locations, and improve profitability. FranConnect’s customers are some of the most iconic and recognized brands in the industry, including SPARC/Authentic Brands (Forever 21), Tropical Smoothie Café, Authority Brands, and Papa Johns. Backed by private-equity investor Serent Capital, FranConnect is headquartered in Herndon, Virginia, with global offices in Australia, India, Colombia, and Canada.

The Junior Accountant will execute FranConnect’s order to cash strategy for all customer accounts and process all vendor bills. The Junior Accountant will learn superior customer account management competences by establishing and building strong customer relationships that ensure timely invoice payment, adherence to payment terms and timely dispute resolution. The Junior Accountant will also identify customers who may pose collection challenges and minimize the number and amount of past due amounts. In addition, the Junior Accountant will establish and cultivate effective relationships with internal cross-functional business partners (e.g., Sales, Customer Service, Operations, etc.) to help resolve customer billing and payment issues timely.

Duties & Responsibilities:

• Perform entry-level accounting functions that primarily focus on processing accounts receivable and accounts payable transactions.
• Review and interpret customer contracts to determine customer payment obligations.
• Communicate with Internal and external customers and vendors verbally and in writing regarding account status, timeliness of payments and collection efforts.
• Assist with preparing various accounts receivable status reports.
• Assist with preparing bi-weekly check run details and supporting documentation.
• Attend bi-monthly A/R collection meetings.
• Support the team with month-end closing processes including intangible assets, fixed asset entries, recording credit card and prepaid expenses.
• Assist with month-end general ledger reconciliations.
• Assist with and provide documentation for annual audit.
• Review and process expense reports in Expensify including setup for new employees.
• Submit annual 1099 forms to applicable vendors.
• Other ad hoc duties as assigned.

• Bachelor’s degree in Accounting, Finance, Economics, Mathematics or Business Administration, or other relevant field
• 0-3 years of accounting/finance-related internship or professional experience
• Strong attention to detail and analytical problem-solving skills
• Sound organizational and time management skills
• Excellent customer service, interpersonal, and communication skills
• Proactive and self-starter
• Inquisitive mindset that likes to problem solve and identify opportunities to improve processes
• Knowledge of NetSuite and Sales Force a plus
• Proficiency with Microsoft Office Suite, especially Excel, a plus