Compliance Manager

DescriptionThe Departments:The City of Santa Clara is recruiting for two Compliance Manager positions: one (1) position in the Electric Utility Department, and one (1) position in the Water and Sewer Utilities Department.The Electric Department, doing business as “Silicon Valley Power,” (SVP) currently provides over 600 Megawatts of power to residential and business customers within Santa Clara, of which 40 percent of comes from carbon-free renewable resources. In addition to operating several in-town generation plants, SVP owns and operates Santa Clara’s transmission and distribution electric system.  It is the mission of Silicon Valley Power to be a progressive, service-oriented utility, offering reliable, competitively priced services for the benefit of Santa Clara and its customers. Being competitive in the marketplace with a continuous focus on customer service, SVP can provide economic value to the City of Santa Clara and its customers while maintaining low residential rates and offering competitive rates for all customers.The Water and Sewer Utilities Department is a utility enterprise that provides planning, design, construction, maintenance, and operation of the City's water distribution system, sewer collection system, and recycled water system. For more information about Water and Sewer Utilities please visit the department website.The Positions:Electric Utility Department:  The Compliance Manager for the Electric Utility (SVP) will lead the department’s North American Electric Reliability Corporation (NERC) Compliance Program. Based on SVP’s NERC Registrations as a Transmission Owner, Transmission Operator, Distribution Provider, Transmission Planner, Generation Owner, and Generation Operator, the Compliance Manager monitors NERC Reliability Standard projects and works with business units across the utility to plan a strategy for meeting compliance with upcoming regulatory changes.  This position also performs ongoing reviews of the utility’s current practices, and operational events for compliance with existing reliability standards.  The NERC Compliance Manager interfaces with the Western Electric Coordinating Council (SVP’s Compliance Enforcement Authority) for compliance spot checks, annual self-certifications, and the triennial NERC/WECC Audit. The Compliance Manager will prepare the utility for upcoming audits, coordinate compliance with SVP’s neighboring utility as needed, manage contracts as well as contractors and support staff. The ideal candidate will have: a good grasp of vertically integrated utility operations, strong analytical and writing skills, excellent organizational and record-keeping skills, experience with SharePoint, and experience organizing and leading teams. The Compliance Manager (NERC) for the Electric Utility must pass a criminal history background check that meets the requirements of NERC Standard CIP-004 prior to employment and every 7 years thereafter.Water and Sewer Utilities Department:  The Compliance Manager for the Water and Sewer Utilities position oversees the Code Enforcement, Water Resources Specialist and administrative staff. This is a critical position with the responsibilities that include managing the City's water quality monitoring program to ensure the protection of the public and compliance with all applicable drinking water regulations as promulgated by the California Department of Health Services, California Environmental Protection Agency, and the U.S. Environmental Protection Agency; managing all State and Federal regulatory programs and issues for the protection of the public and employees from industrial accidents, and occupational and environmental health hazards. Also managing all ongoing water and sewer utility compliance with applicable regulations/standards/policies governed by OSHA, Cal OSHA, EPA, DOT, California Department of Health Services, State Water Resource Control Board, the Regional Water Quality Control Board and any other Federal, State, and local regulatory agency and when necessary, direct corrective action that may include halting an operation. Due to the level and day-to-day responsibility of the Compliance Manager, this position is integral to the Water and Sewer Utilities.The Compliance Manager is a key leadership position in the unclassified service with assigned responsibility for ensuring compliance with all Federal, State and local laws, regulations, permits for City of Santa Clara within the Electric Utility, Water & Sewer Utilities and Public Works Departments. The employee will provide the leadership of all employees through coaching, enabling and facilitating a team environment and working collaboratively with internal and external customers. Individual is responsible for initiating actions up to and including stopping an operation when necessary to assure full compliance.As a member of the City's Unclassified Service Compliance Manager is an "at-will" position and the incumbent serves at the discretion of the City Manager. An incumbent in this classification: demonstrates strong ethical, professional, and service-oriented leadership and interpersonal skills, sets a good example; and correctly applies the tenets of the City's Code of Ethics and Values.Additional Information:You must answer all job specific questions in order to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration. Applications must be filled out completely (i.e. do not write “see resume or personnel file.”) To receive consideration for the screening process, candidates must submit a 1) Cover Letter 2) Resume and (3) Answers to Supplemental Questions. Incomplete applications will not be accepted. Application packets may be submitted online through the “Apply Now” feature on the job announcement at .This position is open until filled: Applications will be reviewed on a bi-weekly basis for consideration to the position.   If you are interested in applying you are encouraged to apply as soon as possible, before the position is closed.The City of Santa Clara is an equal opportunity employer. Applicants for all job openings will be considered without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, veteran status or any other consideration made unlawful under any federal, state or local laws. The City of Santa Clara is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at (408) 615-2080 or HumanResources@santaclaraca.gov.THIS RECRUITMENT MAY BE USED TO FILL MULTIPLE POSITIONS IN THIS, OR OTHER DIVISIONS OR DEPARTMENTS BESIDES THE POSITIONS LISTED BELOW.  IF YOU ARE INTERESTED IN EMPLOYMENT IN THIS CLASSIFICATION, YOU SHOULD APPLY TO ENSURE YOU ARE CONSIDERED FOR ADDITIONAL OPPORTUNITIES THAT MAY UTILIZE THE APPLICANTS FROM THIS RECRUITMENT.MEETING THE MINIMUM QUALIFICATIONS DOES NOT GUARANTEE ADMITTANCE INTO THE EXAMINATION PROCESS.  ONLY THE MOST QUALIFIED CANDIDATES WHO DEMONSTRATE THE BEST COMBINATION OF QUALIFICATIONS IN RELATION TO THE REQUIREMENTS AND DUTIES OF THE POSITION WILL BE INVITED TO TEST OR INTERVIEW. .Typical DutiesDuties include, but are not limited to the following:Under general direction:For the Electric Utility and Water and Sewer Utilities Departments:• Works with all  personnel ensuring an injury free work place;• Develops the programs and procedures necessary to be in compliance with all Federal, State and local environmental, health and safety and security laws, regulations and permits;• Maintains water quality, environmental, health, safety and security files and compliance with State and Federal regulations;• Develops and provides training for employees through coaching, enabling, and facilitating techniques and ensures that effective training programs are in place;• Utilizes continuous improvement tools like benchmarking, and establishes key process measures that meet the organization's needs;• Develops and implements incident investigation and reporting programs, and takes appropriate preventive actions;• Maintains the Material Safety Data Sheet System to ensure it is complete and up-to-date;• Reviews and revises all pertinent materials l for content, comprehension level, and clarity;• Maintains current information on applicable laws, regulations and permits with Federal and State agencies;• Provides necessary budgeting , communication, contracting, , agency relations with Federal, State and local regulatory bodies• Ensures that performance standards and records management requirements are met to  achieve outcomes and expectations;• Assists in the preparation of material and evidence for the organization's use in hearings, lawsuits, and insurance investigations;• Ensures maintenance of applicable professional certifications required for employees; and• Performs other related duties as assigned.For the Electric Utility Department:• Manages all environmental, health, safety, reliability and security programs and issues to ensure employee safety;• Manages and directs all facility environmental programs including hazardous and non-hazardous waste, air and water permitting and all  facility compliance with applicable regulations/standards/policies governed by OSHA, Cal OSHA, EPA, NFPA, DOT, BAAQMD, CEC, FERC, WECC, and any other Federal, State and local regulatory agencies;• Conducts health & safety, health, physical security, environmental and behavioral based management system audits to identify existing and potential deficiencies and monitors corrective actions identified, and to assess compliance with standards and assure implementation of required changes;• Develops and implements the medical surveillance program, including hazardous materials exposure, hearing conservation, respiratory protection and any others as needed;• Coordinates all activities associated with Worker's Compensation with the Human Resources Department; and• Maintains the Material Safety Data Sheet System to ensure it is complete and up to date.For the Water and Sewer Utilities Department:• Manages the City's water quality monitoring program to ensure the protection of the public and compliance with all applicable drinking water regulations as promulgated by the State Water Resources Control Board (SWRCB) – Division of Drinking Water, California Environmental Protection Agency, and U.S. Environmental Protection Agency;• Manages the City's demand side management programs to promote water conservation and the efficient use of water within the City;• Manages all State and Federal regulatory programs and issues to ensure the protection of the public and employees safety;• Manages and directs all facility environmental programs including hazardous and non-hazardous wastes, air and water permitting; and all ongoing water and sewer utility compliance with applicable regulations/standards/policies governed by OSHA, Cal OSHA, EPA, DOT, State Water Resources Control Board (SWRCB) – Division of Drinking Water and other applicable divisions, the Regional Water Quality Control Board and any other Federal, State and local regulatory agencies.Minimum QualificationsEDUCATION AND EXPERIENCEFor all departments:• Education and experience equivalent to graduation from an accredited college or university with a Bachelor's degree in Chemistry, Environmental Studies or closely related field;  and• Three (3) years of experience at a responsible level in regulatory compliance in the electric utility, water and sewer utility industry, or storm water pollution prevention program.Desirable Qualifications• An additional two (2) years' experience in hazardous materials, management regulatory compliance in the electric or water resource planning in the water utility industry;• A Master's degree in Chemistry, Environmental Studies, Engineering or Public Administration for positions in the Water & Sewer Utilities Department and Public Works Department.LICENSEPossession of a valid California Class C driver's license is required at the time of appointment and for duration of employment.For Water & Sewer Utilities Department:• Possession of a valid Water Distribution Operators Certificate (Grade D2, or above) or the ability to obtain that certificate within 12 months of appointment;• Possession of a valid Collection System Maintenance certificate (Grade 2 or above) issued by the California Water Environment Association or the ability to obtain that certificate within 12 months of appointment.OTHER REQUIREMENTS• Must be able to perform all of the essential functions of the job. • May be required to work unusual hours in emergency situations.CONFLICT OF INTERESTIncumbents in this position are required to file a Conflict-of-Interest statement upon assuming office, annually and upon leaving office, in accordance with City Manager Directive 100.Knowledge, Skills, and AbilitiesKnowledge of:For all departments:• Principles of leadership and management  through coaching, enabling and facilitating employees working in a team environment and working collaboratively with internal and external (Federal, State and local) customers and agencies;• Principles and practices of Electric Utility or Water & Sewer Utilities or Public Works environmental, health and safety and regulatory compliance methods; • Applicable laws, regulations and permits, including Environmental Protection Agency, air emissions, clean water and hazardous waste;• Applicable regulations/standards/policies governed by OSHA, Cal OSHA, EPA, DOT, CPUC;• Principles and practices of budgeting, communication, contracting, performance standards, records management, and resource management to achieve outcomes and expectations in implementing compliance programs to be consistent with environmental, health, safety, security laws, regulations and permits; • Modern office equipment, and computer software programs including but not limited to current windows applications, Word, Excel (advanced user) and PowerPoint;• Effective leadership, supervision, training and project management principles and practices;• Research methods and statistical analysis; and• Familiarity with service request management platforms and other applicable technologies to provide oversight and monitoring.For the Electric Utility Department:• Applicable regulations/standards/policies governed by FERC, NERC and WECC.For the Water and Sewer Utilities Department:• Applicable laws, regulations and permits affecting the water and sewer utility industry, including Environmental Protection Agency, air emissions, and State Water Resources Control Board (SWRCB) – Division of Drinking Water and the City's Rules and Regulations for Sewers and Sewage Disposal; and• Principles of water resource planning.Ability to:• Prepare, analyze and forecast complex sets of data and prepare necessary memorandums, reports, and charts as assigned;• Identify requirements to ensure a safe, effective and efficient operation of the Electric Utility, Water & Sewer Utilities or Public Works Departments;• Evaluate situations, identify problems, make logical decisions and follow through on resolution;• Conduct research and analysis of complex technical issues; evaluate options and make recommendations for action; prepare staff  reports and recommendations;• Manage consultants and contractors to meet contract requirements;• Interpret Federal, State and local regulations and assess impacts on City departments and the utilities' or public works customers;• Communicate clearly and effectively verbally, and in writing, and make presentations to management and regulatory agencies;• Establish and maintain effective working relationships with those contacted in the course of work including but not limited to supervisors, subordinates and customers;• Work in a team-based environment and achieve common goals;• Effectively handle multiple priorities, organize workload and meet strict deadlines; and• Walk or stand for extended periods of time and bend, stoop, crawl, reach, carry, climb, and lift as necessary to perform assigned duties.Job DetailsSalary $140,528.04 - $181,849.68 AnnuallyLocation Santa Clara, CAJob TypeFull-TimeJob Number90-23-181DepartmentMultipleOpening Date11/30/2023FLSAExemptBargaining Unit 9Weighting Plan NA Agency infoAgencyCity of Santa ClaraPhone 408-615-2080 WebsiteAddress 1500 Warburton Ave. Santa Clara, California, 95050