Office team member / bookkeeping exp pre

If you can commit to and live with the following principles, then you are the type of person who will be successful and help our company thrive. If you feel this level of engagement is not right for you or you're not willing or able to participate with us at this level, we are not a good fit for you.

Our expectation is that you will take the steps necessary to do what you say you are going to do and be accountable for your actions. In other words, live "Above the line".

We understand that not every person is ready for this level of of performance, and we appreciate the honesty of those who decide this is not the right place for them. On the the other hand, you would make an ideal candidate to join our company if you are willing to commit to the following Above the line principles:

• Accountability: See it, Own it, Solve it, Do it
• Become part of the solution
• Respect for others and their feelings
• Act Now
• Ask the question: "What else can I do?"
• Ask the question: "What coaching do you have for me"? and "What can I do better"?
• Personal ownership and pride
• Reject Average
• Show others you care

Job Overview:
The primary job of the Team Coordinator is to run the day-to-day Mitigation and/or Repair operations. The job types related to the operations can range from mold to water, smoke to fire, biohazard to emergency services, to all general repairs.

Essential Job Functions:

• Respond to and dispatch teams to all mitigation and/or repair related jobs and assigning in PSA. For mitigation, this may include after-hour calls.
• Inputting jobs into PSA on occasion.
• Monitor Job Management Report related to mitigation and/or repair jobs daily.
• Creating Gross Margin worksheet to report to BM at weekly production meeting.
• Track KPI dates and follows up with Project Manager concerning alerts.
• Participate in first level of customer complaint issues.
• Other duties as assigned.
• Management and accuracy of PSA.
• A/R collection management and documentation.
• Customer Service and liaison.
• All admin and accounting for the team as well as needed assistance to the EST and PM .
• Creating Cheerleader Customers
• Job is entered into PSA and TC is notified.
• TC contacts the customer:
• Schedules appointment
• Confirms data in PSA
• TC creates Repair Binder Mitigation
• Review PTLs using Mitigation Summary Review Checklist (MSRC) with BM.
• Daily/nightly job schedule. Prepare schedule for each work day by no later than 4:15pm.
• On call schedule. Prepare monthly on call schedule for water technicians.
• Participation in weekly production meeting with Lead Technician (LT) and Branch Manager (BM).

Repairs

• Assign all new repair jobs to the Project Manager
• Help the Project Manager with difficulties concerning jobs in progress.
• Secure improved pricing for building materials

Skills/Qualifications:

• Proficient in Microsoft Office software (i.e. Word, Excel, PowerPoint and Exchange)
• Excellent English written and verbal skills
• Attention to detail
• Takes Initiative
• Customer focused
• Team player
• People skills
• Solves Problems
• Ability to lift up to 50 lbs.

Miscellaneous Information:

• Work day begins at 9:00 AM and ends at 5:30 PM.
• This position may require that you are able to be contacted outside of normal business hours.
• Salary: $30,000 - $40,000 (based on experience)
• Benefits Package available

Job Type: Full-time
Salary: $30,000.00 /year

Required education:

• High school or equivalent

Required experience:

• Administration, Accounting Finance is a plus: 3 years