Customer Service Coordinator / Administrative Assistant

Job Description

Dream of a job with growth potential? Great, you've found it! We are currently looking to grow our team and want people that have the passion and energy to advance in our company. We try to start all of our administrative staff in the Project Coordinator position - the only position that touches every part of our business. If you are looking for a launching pad to start your success story, and a place to build a track record for the future, then apply today! Daily responsibilities include:

• Taking calls and cheerfully answering our customer's questions
• Scheduling and assigning resources to service our customers
• Entering customer data into our CRM
• Communicating with customers (phone, email, etc.)
• Using various software to upload billing data to insurance companies (on the job training)
• Software we use (don't worry, we'll train you!): Google Apps, DASH, Xactimate, Docusign, Microsoft Office, Bamboo HR

Typically, we expect an undergraduate degree for this position but is not required. You should also be comfortable speaking on the phone - a big part of the job.

Benefits, Company Bonus Program, Healthcare, Vision, Dental, Paid Holidays, Paid Time Off, Company 401(k) Plan 

Job Type: Full-time Monday - Friday 8AM to 5PM

Pay Rate: 45-50k Salary

ServiceMaster NCR is a disaster response company that specializes in water damage, mold remediation, hoarding and bio-hazardous clean up, etc. Ideal candidates will have the confidence to guide customers through a stressful event in a sensitive and reassuring manner. Seeking creative thinkers with attention to detail who can work in a fast paced environment while communicating effectively with team members and customers. An adaptable attitude and innovative contributions are valuable qualities if you are looking to work for a company that is always open to new ideas.