Residential Services Representative - The Camille

Overview:

 

Simpson Housing is a large, fully-integrated real estate company with an enthusiastic entrepreneurial spirit. For 75 years, we have acquired, developed, built, and managed luxury apartment communities in highly desirable locations throughout the United States. We are driven by our Mission and Core Values and believe that our most valuable asset is our team.

 

Simpson Housing is committed to be a trusted leader in the multifamily industry. Our mission is to provide an exceptional employee experience, award-winning customer service, long-term value to our investors, and enhance our local communities.

Responsibilities:

 

Residential Services Representative - (a premier class A 181-unit high-rise community located in Downtown Bethesda) – Bethesda, MD 

We are proud to have been voted by our employees as a 2024 USA Best Workplace in ! 

 

As a key member of our property operations team, you will be responsible for:

• Utilizing customer service skills to help resolve resident issues and to build a strong, professional rapport with residents at the property
• Taking ownership and managing the entire lease renewal process from start to finish
• Working closely with our maintenance team to ensure that all maintenance requests are resolved and will follow-up with residents to ensure their satisfaction
• Providing ongoing support to the front office and assist them with administrative duties including data entry, ordering supplies, making copies of business correspondence, etc.
• Making courtesy calls to all new residents to ensure they are satisfied with their decision to live at a Simpson community

Qualifications:

• 2+ years of experience customer service experience (real estate, retail, hotel/hospitality, etc.)
• Previous leasing experience is a plus but not a requirement
• Strong customer service orientation and presentation skills are necessary
• Working experience with MS Office Suite (Word, Excel, PowerPoint)

 

What Simpson Can Offer You:

 

As an industry leader, we understand what it takes to be successful in today’s competitive marketplace. Just as you’re unique in your skills, experience, and personality, each of our jobs has a curated set of benefits specific to the position.

 

Simpson is proud to offer you:

• Career apparel stipend
• Substantial discount on rent (certain restrictions apply)
• Highly competitive compensation
• Health, dental, and vision insurance
• Flexible spending accounts
• Life and AD&D insurance
• Disability insurance
• 401(k) plan with company match
• Generous paid time off (PTO) program (FT and PT employees)

• Additional paid days off: 8 holidays, 2 floating holidays, and 2 designated wellness days

• Education reimbursement

Why work for Simpson? You might want to ask one of our employees that question. Our business is focused on community and improving the lives of those around us. We aim to deliver happiness while managing our communities and residents, engaging in our local communities, and creating a rewarding experience for our employees. Our supportive community of team members are welcoming and celebrate each other’s differences. Their commitment to service continues to strengthen the Simpson name.

 

If this sounds like the type of company that you would like to work for, we would like to hear from you. Find out where your talents can take you by applying today!

 

Pay Range:  $19.20 - $20.00 per hour

 

This pay range is approximate and the actual pay received may vary dependent upon certain factors such as related job experience, education, training, professional/industry certifications, etc. Please note this pay range does not include any additional compensation this position may be eligible for as listed above, such as commissions or bonuses.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skills and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Applications are accepted on an ongoing basis.

Simpson Housing is an Equal Opportunity Employer

 

Job type: Full-time

Schedule: Monday to Friday

 

Keyword Search:

Real Estate, Multifamily, Apartments, Concierge, Customer Service, Resident Services, Resident Retention, Hospitality, Guest Relations, Front Desk

 

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Location : City: Bethesda Location : State/Province: MD