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in Laughlin, NV

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Estimated Pay $37 per hour
Hours Full-time, Part-time
Location Laughlin, Nevada

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Estimated Pay
We estimate that this job pays $36.63 per hour based on our data.

$24.3

$36.63

$58.15


About this job

Job Description

Position Title: Housekeeping Supervisor
Report To: Housekeeping Manager / Executive Housekeeper and Director of Hotel Ops

Position Description / Summary:
Assigns Hotel Inspectors Boards and housekeepers to vacated rooms, inspects their work and checks room for needed maintenance, Public areas and performs the work of room attendant during emergencies. Hours must be flexible to include weekends and holidays.
Primary responsibilities for Housekeeping supervisor:
  • Ensure all operational and safety procedures are properly followed
  • Establishes schedule and plans the day to day work assignments ( LMS )
  • Manage Guest opportunities , Investigates guest complaints and solve guest issues
  • Inspects and approve staff work performance base on evaluations
  • Ensures cleaning is done to contract specifications / standards
  • Manage ordering and inventory of the linen / amenities / supplies ( Oracle )
  • Provides training / Coaching / Discipline to both Current and New employees
  • Manage time keeping / Schedules/ Vacations / Production based on business levels ( Cronos )
  • Arrange and coordinates projects / cleanliness and repairs with other departments
  • Undertakes necessary admiration and paper work / Day to Day documents from GRA's and Houseman's and Hotel Inspectors assignments
  • Track attendance and performance evaluations from all Department TMs / TM Files ( File Net )
  • Administer disciplines (Write ups / Suspensions / Terminations / Etc.)
  • Performs other duties as assigned

Qualifications:
  • High School diploma or equivalent
  • Must have string written and verbal skills
  • Two years or more of experience in housekeeping ( Hotel or similar resort setting )
  • Positive communication ( oral and written )
  • Positive attitude / Professional manners and appearance at all times
  • Stand , Sit , walk, push , pull , lift grasp , bend and kneel for up 8 hours at a time
  • Lift up to 50 lbs with assistance , 20 lbs frequently and 10 lbs constantly
Computer skills on the following:
  • LMS - Required
  • Microsoft - Outlook / Excel / Word / Point
  • Multi phone lines
  • Radio ( walk and Talk )
  • Printer / Fax
  • Pager / Cell phone
  • Kronos / Time Keeper

Cleanliness knowledge on the following areas:
  • Carpet
  • Floors ( Concrete / Vinyl / Marble / wood / etc )
  • Chemicals
  • Housekeeping ( Linen / Beds / Room set ups / etc )