Retail Operations Supervisor, Little Caesars Arena - Full-time / Part-time

The Opportunity 

Delaware North Sportservice is hiring a full-time and part-time Retail Supervisors to join our team at Little Caesars Arena in Detroit, Michigan. As a Retail Supervisor, you will be responsible for supervising and training retail team members and working to maintain retail standards, policies, and procedures.

Pay

$17.00 - $19.00 / hour
Information on our comprehensive benefits package can be found at .

Benefits 

 

We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

• Weekly pay
• Employee assistance program 
• Training and development opportunities
• Employee discounts
• Flexible work schedules

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, and tuition and/or professional certification reimbursement.

 

 

Responsibilities 

• Supervise retail team members and complete store operational needs by scheduling employees and following up on work results
• Open and close retail locations as directed and maintain cleanliness and safety standards
• Assist retail management with the daily cash procedures and operations
• Monitor store floor, assist with guest needs, and ensure integrity of physical inventory and par levels
• Regularly evaluate, create, and maintain professional visual displays

Qualifications 

• Previous cash handling experience and basic math skills required
• Previous experience working with point of sale system required
• High school diploma or GED required
• Minimum of 1 year of supervisory experience in a customer service or retail environment preferred

Physical Requirements 

• Ability to lift up to 50 pounds
• Constant standing, lifting, climbing stairs, and repetitive motions
• Bending, reaching, and climbing on ladders

Shift Details 

Day shift
Evening shift
Holidays
Weekends
8 hour shift
10 hour shift
12 hour shift
Event based
Overtime as needed

Who We Are 

Delaware North is the food, beverage, and retail provider at Little Caesars Arena. The 20,000-seat venue opened in 2017 and is home of the NHL's Detroit Red Wings and the NBA's Detroit Pistons. We provide a full accompaniment of services, including concessions and premium dining services in a variety of innovative club areas, loge boxes, and suites.

At Delaware North, you’ll love where you work, who you work with, and how your day unfolds. Whether it’s in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there’s no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.

Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.