IAS Payments Specialist - Wire Department

If you are eager to continue your career in banking, Robert Half is searching for an experienced candidate to fill the position for a well-respected company look for an IAS Wire Transfer Specialist. This passionate team-oriented environment offers you a great workspace/office and great career advancement opportunity. This is a short-term contract / temporary position located in the Lowell, Arkansas area.

Responsibilities

Accurately process domestic inbound/outbound wire payments via internal payment origination. Execute payments efficiently with a low margin of error due to the high risk nature of payments.

Process and effectively route international USD wire/FX payments as instructed by client to third party international clearing banks.

Perform outbound funds transfer verification for fraud risk and customer identification on incoming customer calls including customer authentication via security PIN #s and/or third party identity verification.

Collaborate proactively/effectively with team to achieve shared goals in meeting department Service Level Agreements (SLAs).

Ensure full compliance with state and federal laws, rules and regulations (i.e. Reg E, FFIEC, etc.) by following bank policy and procedures for all facets of line of business.

Process governmental mandated payment remittances in accordance with specific federal regulations.

Monitor inbound/outbound fraud related payment activity according to federal regulations/Bank Secrecy Act and associated procedures accurately and in a timely manner. Escalate specific questions related to risk, compliance or loss to the appropriate area as needed.

Provide call support and service for commercial based clients in need of high value-based wire payment transaction processing including escalation of large dollar transfers and specific system servicing issues as appropriate.

Develop and maintain strong partnerships with internal sales and support teams and other internal and external customers.

Initiate payments related research requests, inquiries, or disputes via centralized problem resolution tracking system upon request of internal sales support and/or customers

Perform general analytics and execution of defined payment related credit risk exceptions by referencing multiple internal applications to assess associated bank driven risk tolerances (i.e. acct balance, established credit limits, bank exposure amount, past historical activity).

Utilize multiple internal servicing systems for research and processing (i.e. Showcase, Signature/CBS, Payments Platform, Nautilus, etc.).

Periodically assist with the testing and implementation of new applications, enhancements, conversions and/or acquisitions.

Proactively seek ways to improve efficiencies and propose ideas regarding operational procedures/methods, recommending changes for improvements

- AA or BS/BA in Accounting or related field preferred

- Ability to multitask, collaborate and communicate well with individuals of all backgrounds in a fast-paced environment

- Customer communication experience

- Wire transfer experience

- Foreign Currency experience

- Candidates with Spreadsheet and ERP system experience will be prioritized

- Experience with high volume data entry