Desktop Support Analyst

The ideal candidate for this role will excel at explaining intricate technical information to the non-technical user. We want to hear from you if you are a driven individual who is most productive in an active and positive environment. If you think you fit that description, Robert Half has a Desktop Support Technician role that may be the position for you. You should apply to this job, if you are a motivated candidate with effective problem-solving abilities. This Desktop Support Analyst role is long-term contract / temporary to hire in nature and is based in the Lexington, Kentucky, area.

What you get to do every single day

- Fix computer problems, and recommend appropriate action/solutions

- Organize hardware repairs with the appropriate vendors

- Support records of daily data communication transactions, issues and remedial actions taken or installation activities

- Be in contact regularly and effectively with ticket submitters

- Support, examine, and repair computer systems, hardware, printers, and computer peripherals

- Give support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems

- Provide computer desktop support in accordance with established policies and procedures- Desktop Support experience desired

- Desktop support or related experience

- Ability to write reports, business correspondence, user instructions, and procedure manuals