Field Technician - Installer I

Field Technician/Installer

Visionary Broadband seeks a qualified individual to fulfill the role of Field Technician/Installer. This full-time, hourly position will join the Field Service team at Visionary Broadband, a division of Visionary Communications, Inc., one of the top service providers in the region.

Job Overview:

• As the Field Technician/Installer, you will install wireless/fiber optic internet and VOIP at customer locations, both residential and commercial. This includes, but is not limited to, basic router

programming, installation of equipment (i.e., dishes, mounts, Cat 5 cabling, etc.), completion of work orders, and other tasks assigned by the Field Services Manager.

Duties and Responsibilities:

• Represent Visionary Broadband in a professional manner, emphasizing excellent customer service performing wireless and fiber optic internet installations, repairs, removals, etc.

• Must be able to physically lift up to 50 pounds

• Excellent communication skills, both verbal and written, is necessary

• Possess integrity and a dedication to results

• Maintain professional behavior and proper communication with internal and external contacts, including company and branch employees, managers, and outside vendors.

• Interact with customers over the phone and in person

• Must have a valid driver license and be insurable to drive a company vehicle

• Must be able handle and climb a ladder

• Must be willing to travel within the region 25-40% of the time (be in a rotation to cover Gunnison, CO a week at a time)

• Other duties as assigned.

Qualifications:

A qualified candidate must possess the following skills, or have equivalent experience and/or

qualifications:

• Prior cable, installation, internet or wire installation experience.

• Excellent communication skills, both verbal and written.

• Excellent organizational skills and must be detail oriented.

• Good knowledge of all Microsoft Office applications, as well as ability to quickly learn and work within proprietary computer applications.

• Flexibility to work outside of standard 8am-5pm hours and be willing to travel.