Catering Sales Manager-Hotel Retlaw Fond du Lac WI

Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Catering Sales Manager for the Hotel Retlaw in Fond du Lac, WI.

Do you love planning? Do you have an eye for the details? Do you love to work in a team-oriented workplace? Then this position is perfect for you! We encourage you to apply and become a part of our team today.

GENERAL PURPOSE:

Plan and coordinate meetings and social events for the Hotel Retlaw.

ESSENTIAL DUTIES/RESPONSIBILITIES

Plan, upsell and detail the meeting/function with the client including: space requirements, times, equipment, menus, themes/decorations, payment details and etc. Prepare the appropriate paperwork, including banquet event orders, coordinate with the appropriate departments in the hotel, resolve any issues, complaints and problems to ensure quality product delivery and customer satisfaction.

Meet with clients in person or conduct onsite tours to finalize all meeting requirements.

Participate in tastings with clients.

Ability to generate creative and innovative menus while working closely with the Chef on pricing specialty menus.

Work closely with the banquet department on operations and event execution. If needed, ability to quickly evaluate alternatives and decide on a plan of action.

Proved overall direction, coordination and ongoing evaluation of operations. Detailed execution of all banquet events orders generated by the Catering Department.

Ability to work with outside vendors to ensure client satisfaction for all events/group.

Prepare and send requested collateral materials to designated clients. Common collateral materials might include catering menus, brochures, meeting room layout & seating capacity diagrams, area maps and brochures.

Professional and positive outgoing personality! We live for smiles and the sound of laughter is contagious.

Comply with company attendance policy.

Perform any other job-related duties as assigned.

JOB REQUIREMENTS:

Working knowledge of the practices and procedures of catering, food and beverage, menu development and pricing.

Delphi experience is a plus!

Efficient in Microsoft Office – especially Word, Outlook and Excel.

Skills

Excellent hearing, vision and speech skills required for all interaction with clients and team members.

Excellent comprehension and literacy required to develop marketing plan, create menus and programs, etc.

Job Type: Full-time

Pay: $50,000 - $55,000 per year

Schedule:

• Day Shift
• Monday to Friday

Education:

• Hotel Experience in similar position: 1 year (Preferred)

Work Location: In person

Other:

• Being passionate about people and service.
• Strong communication skills are essential when interacting with guests and employees.
• Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc.
• Basic math skills are used frequently when handling cash or credit.
• Problem-solving, reasoning, motivating, and training abilities are often used.
• Have the ability to work a flexible schedule including nights, weekends and/or holidays

Amazing Benefits At A Glance:

• Team Driven and Values Based Culture
• Medical/Dental/Vision
• Vacation & Holiday Pay
• Same-day pay available
• Employee Assistance Program
• Career Growth Opportunities/ Manager Training Program
• Reduced Room Rates throughout the portfolio
• Third Party Perks (Movie Tickets, Attractions, Other)
• 401(k)
• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending account
• Life insurance
• Parental leave
• Referral program