Community Outreach Specialist

Position Description:

Employees in this position perform a wide variety of duties related to the care, treatment, and rehabilitation of clients. These employees are aware of available community resources and function as a member of a treatment team.

Position Expectation:

In keeping with the mission and core values of Tri-County Human Services, all persons served, stakeholders, and fellow employees will be treated with dignity, respect, and shown sensitivity to their cultural diversity.

Primary Duties and Responsibilities:

• Interviews and orients clients and collects information necessary to complete the intake process, not including treatment recommendations.
• Records individual case information, updates case files, and provides case status information in order to provide a complete record of services.
• Confers with supervisor and other team members at staff meetings, providing and/or receiving information as necessary to ensure proper case management.
• Collects and maintains data related to specific reporting requirements of grants, special client programs, and intra-agency referrals, as assigned by Clinical/Program Supervisor.
• Provides specific community liaison services as assigned by supervisor.
• Provides clients with case management services and linkage to other service providers, including but not limited to behavioral health services, housing, medical care, and other services to meet the needs of those being served.
• Provides outreach in the community, focusing on the homeless population.
• Participates in the annual Point in Time survey, which is required by HUD and coordinated by local homeless coalition.
• Performs other reasonable and related duties as assigned.

Minimum Training and Experience:

• Requires Bachelor’s Degree in field related to Human Services from an accredited college or university, which include but not limited to: Social Work; Clinical Psychology; Counseling; Rehabilitative Counseling; Counseling Education; Education; Criminal Justice; or Ministry and at least two (2) years full-time experience in behavioral health, community outreach, or other related settings.
• Requires participation in staff training program.
• Requires knowledge of addictions treatment and/or mental health treatment programs and supportive services.
• Requires general understanding of the causes, nature, and treatment of substance abuse and/or mental health problems.