System Administrator

JOB TITLE: System Administrator JOB LOCATION: Stafford VA WAGE RANGE*: $40-45 JOB NUMBER: 24-00561 REQUIRED EXPERIENCE: KNOWLEDGE, SKILLS AND ABILITIESExperience troubleshooting challenging technical issues and identifying scope of issue to determine if escalation to next-tier support is necessary; Knowledge of server operations, management and backup/restore processes; Familiarity with Microsoft Windows server environments such as Active Directory and Group Policies; Knowledge of LAN/WAN, Wi-Fi networks, network systems, network concepts and protocols, structured cabling and facilities; Knowledge of systems infrastructure requirements and standards based on ITIL; Knowledge of best practices for structured cabling for racks and network cabinets; Understanding of cloud computing, virtualization, and storage; Ability to communicate effectively and professionally; Ability to establish and maintain effective working relationships with fellow employees, superiors, and other departments; Ability to communicate technical information to non-technical personnel. EDUCATION AND EXPERIENCE A Bachelor's degree from an accredited college or university with major coursework in computer science or a related field and 2 years of experience in network and system administration; or A combination of an Associate's degree from an accredited college or university with major coursework in network technology or related field, possession of one or more IT certifications, and 3 years of experience in network and system administration; or Any equivalent combination of education, training and experience. Possession of a CCNA, CompTIA, Microsoft, ITIL or other related IT certification is desired. SPECIAL REQUIREMENTS: Possession of an appropriate driver's license valid in the Commonwealth of Virginia. PHYSICAL REQUIREMENTS/WORK ENVIRONMENT: This is light work requiring the exertion of up to 20 pounds of force occasionally, up to 10 pounds of force frequently, and a negligible amount of force constantly to move objects, and occasional medium work requiring the exertion of up to 50 pounds of force occasionally, up to 20 pounds of force frequently, and up to 10 pounds of force constantly to move objects. Work requires stooping, kneeling, reaching, standing, walking, lifting, grasping, and repetitive motions. Vocal communication is required for expressing or exchanging ideas by means of the spoken word. Hearing is required to perceive information at normal spoken word levels. Visual acuity is required for color perception, preparing and analyzing written or computer data, visual inspection involving small defects and/or small parts, assembly or fabrication of parts at or within arms length, determining the accuracy and thoroughness of work, and observing general surroundings and activities. The worker is subject to inside and outside environmental conditions, and atmospheric conditions. JOB DESCRIPTIONGENERAL DEFINITION OF WORK: The System Administrator is responsible for the installation, configuration, troubleshooting and maintenance of network and infrastructure equipment including servers, storage devices, backup systems, network switches, routers, and other network appliances. Work is performed under general supervision. ESSENTIAL FUNCTIONS: Install, configure, maintain and troubleshoot network hardware including servers, storage devices, backups, routers, switches, and other network appliances; Perform preventative hardware and software maintenance tasks; Configure and maintain system-wide backup, storage and recovery systems ; Administer and maintain end user accounts, permissions, and access rights; Provide second-tier technical support for users experiencing problems with networking and other technologies; Perform installation and racking of network gear and cabling; Maintain Unified Communications, VoIP, and any related equipment, services, and platforms; Perform system upgrades, patching, and bug fixes; Monitor network and system performance, provide timely responses to system outages and escalate as necessary; Identify and evaluate new hardware and software technologies to improve network performance and reliability; Maintain current and accurate documentation and diagrams of existing and future network infrastructure; Ensure that the network infrastructure adheres to information systems and security policies and directives; Provide after-hours support for infrastructure related emergencies as well occasional weekend maintenance; Participate in 24x7 on call rotations; Perform other related duties as assigned. KNOWLEDGE, SKILLS AND ABILITIES: Experience troubleshooting challenging technical issues and identifying scope of issue to determine if escalation to next-tier support is necessary; Knowledge of server operations, management and backup/restore processes; Familiarity with Microsoft Windows server environments such as Active Directory and Group Policies; Equal Opportunity Employer Veterans/Disabled * While an hourly range is posted for this position, an eventual hourly rate is determined by a comprehensive salary analysis which considers multiple factors including but not limited to: job-related knowledge, skills and qualifications, education and experience as compared to others in the organization doing substantially similar work, if applicable, and market and business considerations. Benefits offered include medical, dental and vision benefits; dependent care flexible spending account; 401(k) plan; voluntary life/short term disability/whole life/term life/accident and critical illness coverage; employee assistance program; sick leave in accordance with regulation. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.