Patient Service Specialist

Description:

Duties Include:

• Develop and maintain a working knowledge of current Respiratory Programs and HME products and services offered by the company and all applicable governmental regulations.

• Effectively convey ideas or written processes and instructions to patients in a polite, informative, and appropriate matter.

• Complete all company, insurance, and/or government-provided paperwork timely and entirely. Included, but not limited to; Delivery tickets, safety checklist forms, patient booklet receipts, ABNs, AMAs, equipment-specific instruction/cleaning forms, etc.

• Perform follow-up calls or visits with patients.

• Perform routine preventative maintenance as required by company policy or manufacturer’s guidelines.

• Assist with customer equipment problems during business/non-business hours and under emergency situations.

• Assume on-call responsibilities during non-business hours in accordance with company policy.

• Maintain patient confidentiality and function within the guidelines of HIPAA.

• Perform other related duties as assigned.

Additional Skills & Qualifications:

High Attention to detail

Work great in a team atmosphere

Ability to stay on task

Confidence in work

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.