PreOwned Sales Consultant

Responsibilities:

• Greet customers in a friendly and professional manner and build rapport to establish trust and confidence.
• Assess customer needs by asking questions, listening to their concerns and desires, and recommending vehicles that meet their needs and budget.
• Conduct product presentations and demonstrate the features and benefits of vehicles to customers.
• Follow up with customers via phone, email, or text to answer questions, provide information, and address concerns.
• Use CRM software to manage and organize customer leads, follow-ups, and sales activities.
• Negotiate pricing and financing options with customers and finalize sales transactions.
• Maintain knowledge of the latest vehicle models, features, options, and pricing as well as competitive brands.
• Work closely with the sales team and management to achieve sales goals and meet performance metrics.
• Follow dealership sales processes and procedures and comply with all legal and regulatory requirements.
• Deliver vehicles to customers and provide a thorough orientation on vehicle features and functions.
• Ensure customer satisfaction and resolve any post-sale issues or concerns.
• Attend training and development sessions to improve knowledge and skills.

Qualifications

• High school diploma or equivalent
• 1-2 years of sales experience, preferably in the automotive industry, but not required.
• Excellent customer service and communication skills, both verbal and written.
• Strong sales and negotiation skills with the ability to close deals.
• A proven track record of achieving sales goals and exceeding performance metrics.
• Ability to work in a team environment and collaborate with others to achieve common goals.
• Familiarity with ELeads CRM software and proficiency in Microsoft Office, preferred but not required.
• Ability to work flexible hours, including weekends and evenings.
• Valid driver's license and a clean driving record.
• Ability to pass a background check and drug screening.
   

The Preowned Automotive Salesperson is a key role in any dealership, responsible for providing excellent customer service, building strong relationships with customers, and achieving sales goals. The successful candidate will be a highly motivated, results-driven individual with excellent communication, sales, and negotiation skills.