Assistant Office Manager

Assistant Office Manager

Serenity Healthcare is seeking an Assistant Office Manager with a retail and sales background for our Jacksonville-Ponte Vedra Beach, FL office. In this role, you will play a vital part of our team within our clinic by promoting the right medical solution for our clients and fostering those relationships. It is crucial to provide them with compassion and understanding, as well as educating them on Transcranial Magnetic Stimulation (TMS) and Ketamine Infusion therapy. This position is part of our management succession plan, with fast growth opportunity into leadership positions (Operations Management, Regional Management, etc.). Come join our team and make a difference in our patients’ lives!

Trigger Warning: Working with suicidal patients, listening to trauma from PTSD patients, and having responsibility to support these patients may be triggering for some people.

Benefits of working with Serenity

• Competitive Pay 
• Opportunity for growth and advancement
• Insurance Benefits (Medical, Dental, Vision) Serenity covers 90% of your insurance premium.
• Generous PTO + 10 major holidays off
• Life Insurance
• 401k
• Employee Referral Program
• And much more!

Daily Responsibilities

• Ensure positive patient experience by providing support and compassion.
• Passionately educate our patients on the treatment options Serenity offers.
• Foster a positive and encouraging environment for members and peers.
• Be the nucleus for patient communications during and after treatments.
• Record patient assessment data into our Electronic Health Records system.
• Consult with members to gather pertinent information regarding current symptoms, medication history and overall state of well-being.

Qualifications

• No healthcare experience is preferred. 
• High School Diploma/ GED. 
• At least 1+ years of sales experience or marketing.
• Passion for helping people in a patient-centric culture.
• A quick learner comfortable in an innovative environment.
• Self-driven and motivated.
• A desire to grow into a leadership position within Serenity, and an openness to mentorship.

Who We Are

Serenity is a leader in the field of healthcare technology. Using advanced medical devices recently released to market, we give our patients long-term success even when other treatments have failed. With evidence-based research and proven results to support us, we push ourselves daily to help patients take back their lives with a revolutionary technological approach to healthcare.

*This position is contingent on successfully completing a criminal background check upon hire.

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