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in Covington, LA
Auto Customer Service Advisor/Store Manager in Training Covington
•12 days ago
Estimated Pay | $30 per hour |
---|---|
Hours | Full-time, Part-time |
Location | Covington, Louisiana |
Compare Pay
Estimated Pay We estimate that this job pays $30 per hour based on our data.
$11.94
$30.00
$47.01
About this job
Job Description
Job Description
Benefits:
Come be part of a Growing company as a Customer Service Advisor/Manager-In Training! We own 4 SpeeDee Oil Change & Auto Service and Grease Monkey locations in Baton Rouge, Kenner, Metairie and Covington with plans to add more soon.
We Specialize in:
Salary PLUS Weekly COMMISSION/BONUSES
We pay Weekly!!
Fantastic Happy TEAM and Environment
5 Day work week. NEVER open on Sundays
Benefits/Perks:
Position Overview
The Center Manager is responsible for the successful operation and profitability of a Grease Monkey center using customer and employee relations skills, business management techniques, and sound judgment.
Responsibilities:
The Center Manager is responsible for the direct supervision of all employees of the center. Duties include:
Environment: Frequent exposure to outside weather elements, noise, and vehicle exhaust fumes throughout the entire shift.
Physical Activities: Position requires good corrected vision, hearing, frequent standing, walking, climbing, stooping, crouching, handling, reaching, and lifting.
Benefits/Perks
- Bonus based on performance
- Competitive salary
- Dental insurance
- Employee discounts
- Health insurance
- Opportunity for advancement
- Training & development
- Vision insurance
Come be part of a Growing company as a Customer Service Advisor/Manager-In Training! We own 4 SpeeDee Oil Change & Auto Service and Grease Monkey locations in Baton Rouge, Kenner, Metairie and Covington with plans to add more soon.
We Specialize in:
- 10 Minute Oil Change
- Low Price Tire Guarantee
- Full Mechanical Repair
Salary PLUS Weekly COMMISSION/BONUSES
We pay Weekly!!
Fantastic Happy TEAM and Environment
5 Day work week. NEVER open on Sundays
Benefits/Perks:
- Growth Opportunities
- Locally Owned and Operated
- Safety You can Trust
- Medical/Dental/Vision/Life
- Training and ASE Certification
- Competitive salary
- Excellent work environment
- Tools Provided
- Opportunities to move into management and district management
Position Overview
The Center Manager is responsible for the successful operation and profitability of a Grease Monkey center using customer and employee relations skills, business management techniques, and sound judgment.
Responsibilities:
- Center Sales & Profitability
- Employee Management
- Customer Relations
- Present air filter, cabin air filter, breather, and radiator cap if applicable, for customer inspection.
- Maintain communications with waiting customers, keep them informed of wait times, and answer questions. Ensure a comfortable, clean, and safe atmosphere for customers.
- Review Service Order Ticket, including the Warranty and Free Top-Off Programs on the back, thoroughly with customers at check-out, explain services performed, purpose of static sticker and reminder card.
- Remind departing customers to submit feedback about their visit.
- Thank all departing customers and remind them to return.
- Resolve customer complaints and damage claims.
The Center Manager is responsible for the direct supervision of all employees of the center. Duties include:
- Hire new employees as needed; Evaluate employee performance on a regular basis; Resolve employee complaints; Administer employee discipline as required; Discharge employees as required
- Provide thorough training to new employees, conduct routine training sessions for all employees (new products, services, skills, procedures, policies)
- Schedule employees for effective center coverage and efficient use of labor and ensure accurate time-clock use
- Prepare payroll each pay period
- Maintain accurate and complete employee files
- Ensure proper execution of all activities in the service bays
- Print and monitor daily, weekly, and monthly sales and inventory reports
- Monitor cash register functions and credit card handling
- Maintain POS computer software and hardware (backups, upgrades, routine maintenance) Make daily bank deposit(s)
- Perform daily close-out procedure
- Prepare weekly and monthly paperwork
- Monitor inventory, place appropriate orders, and perform accurate monthly inventory counts
- Ensure cleanliness and appeal of entire site
- Maintain safe working environment
- Maintain physical plant, tools, equipment, inventory, supplies, and personal property
- Call lost customers and invite back in with discount
- Solicit fleet accounts
- Plan and execute local center marketing functions
- Participate in community activities
- Maintain required postings and records (OSHA, MSDS, federal, state, and local)
- Skills: Business Management, Employee Relations, Customer Service, Intermediate Computing skills
- Basic literacy (ready, writing, math skills); Verbal communication skills
- Ability and licensed to operate motor vehicles; Ability to properly use mechanical hand tools
- Previous experience managing a retail automotive center or equivalent related business required
- Auto Mechanical skills
Environment: Frequent exposure to outside weather elements, noise, and vehicle exhaust fumes throughout the entire shift.
Physical Activities: Position requires good corrected vision, hearing, frequent standing, walking, climbing, stooping, crouching, handling, reaching, and lifting.
Benefits/Perks
- Discounted Services for Employees
- Flexible Hours
- Opportunities for Advancement