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Customer Relations Representative - State Farm Agent Team Member
•12 days ago
| Estimated Pay | $31 per hour |
|---|---|
| Hours | Full-time, Part-time |
| Location | Beulah, Michigan |
Compare Pay
Estimated Pay We estimate that this job pays $30.9 per hour based on our data.
$16.8
$30.90
$64.16
About this job
Job Description
Job Description
RESPONSIBILITIES:
- Establish customer relationships and follow up with customers as needed.
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
- Use a customer-focused, needs-based review process to educate customers about insurance options.
- Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.
- Dedicated to customer service
- Able to effectively relate to a customer, answer their questions, and anticipate their needs.
- Excellent communication skills to assist customers and coordinate with other agency team members
- Proactive in problem-solving
- Hourly pay plus commission/bonus
- Growth potential/Opportunity for advancement within my office
- Paid time off (vacation and personal/sick days)
- Valuable career-building experience
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