Medical Receptionist

We are looking for someone who can fulfill a Monday - Friday position from 7:45 am to 5:45 pm. We are a fast-growing specialty clinic seeking a well-organized and outgoing front office Medical Receptionist. As a premier specialty clinic, we are looking to hire someone that is eager to grow and progress with a reputable company. There is potential for growth and progression in this position. 

About us

Inland Pelvic Health & Physical Therapy is a privately owned outpatient physical & occupational therapy clinic that specializes in pelvic rehabilitation. We have had exponential growth over the past 4 years since we opened and we are looking to hire again! We need a full time front desk receptionist.

Company description

Inland Pelvic Health & Physical Therapy is a specialty clinic that provides pelvic rehabilitation for both men and women. IPHPT is owned and operated by women. We have a 6 physical therapists with full time schedules. 

Inland Pelvic Health & Physical Therapy focuses on women’s and men’s health including abdominal and pelvic dysfunction, obstetrics, oncology, and general orthopedics in order to provide the community with a specialty clinic for women and men to receive specific treatment interventions. 

Inland Pelvic Health & Physical Therapy provides physical therapy services for pelvic dysfunction which includes, but is not limited to: pelvic pain, incontinence, prolapse, voiding dysfunction, obstetric changes, back/hip/pelvic girdle pain, and oncology treatment side effects.

Inland Pelvic Health & Physical Therapy was nominated and voted as runner up for the CDA Press "Best Of - Physical Therapy Practice" in 2021. The owner, Laura Steininger, DPT has been awarded the Kootenai County Young Professionals "Top 30 Under 40" in 2022 and 2023 as well as nominated for the CDA Business Journal "Top 40 Under 40."

Job Duties

Greeting patients professionally both in person and on the phone

Scheduling appointments both in person and on the phone

Obtaining insurance information

Verifying financial records

Collecting patient charges while filing and documenting

Quickly answering or properly referring questions and issues

Optimizing provider schedules and patient satisfaction with efficient scheduling

Notifying providers of patient arrivals

Scanning

Ensuring availability of treatment information by retrieving and updating patient records

Laundry and stocking treatment rooms

Medical Receptionist Qualifications / Skills:

· Multi-tasking

· Flexibility

· Telephone skills

· Customer service

· Time management

· Organization

· Attention to detail

· Scheduling

· Word Processing

· Professionalism

· Quality focus

· Money handling