Store Manager

Benefits:

• 401(k)
• Bonus based on performance
• Employee discounts
• Paid time off

We at Two Maids are actively looking for a great candidate to fill a Store Manager position in the Frederick, MD market!

Position Summary:
We are actively seeking a dynamic candidate to join our team as a Store Manager for our Frederick, MD location. The Store Manager will play a crucial role in overseeing all aspects of daily operations, ensuring customer satisfaction, and driving sales growth.

Key Responsibilities:

• Standards and Procedures: Embrace and adhere to Two Maids General Standards, including policies, procedures, standards, specifications, guidelines, and training programs.
• Personnel Management: Oversee all personnel decisions, including hiring, firing, disciplinary actions, and motivation of team members.
• Training: Directly involved in all training activities, including New Hire Orientation and fieldwork inside a client's home.
• Customer Service: Provide high-level customer service and ensure customer satisfaction throughout the office location.
• Sales Support: Offer direct sales support via telephone, email, and face-to-face interactions.
• Scheduling and CRM: Manage scheduling and customer relations using Two Maids software.
• Financial Responsibilities: Monitor and report Team Member Compensation, collect payments, and ensure proper record-keeping.
• Quality Control: Ensure quality control of all team members, including house cleanings and office functions.
• Records Management: Organize and maintain all Customer and Team Member records.
• Equipment and Supplies: Manage cleaning and office equipment/supplies efficiently.
• Marketing Support: Provide on-the-ground marketing support by engaging with the local community.
• Office Cleanliness: Maintain and ensure the cleanliness of the office.

Job Requirements:

• Must be 21 years of age or older.
• Available for employment from 7:30 AM - 5:00 PM, Monday through Friday.
• Excellent communication skills.
• Must have a reliable and well-maintained automobile.
• Proficient in public speaking.
• Basic math skills related to bank deposits and payroll management.
• High school diploma or higher; a college degree is preferred but not required.
• Satisfactorily complete a nationwide criminal background check.

Job Type: Full-time

Compensation:
Potential bonuses and salary increases are available based on performance and will be discussed in person.

Required Experience:

• Cleaning Supervisor or Manager: 2+ years
• Cleaning: 2+ years

Join our team and be a key player in our mission to provide top-notch cleaning services and exceptional customer experiences.