Practice Administrator

About Us:

Comprehensive Primary Care (CPC) is a collection of twelve office locations offering primary care for every stage of life. We’ve been part of the communities we serve for years – and in some cases decades. Together we strive for healthy neighbors across the DMV.

We offer a diverse work experience that empowers colleagues for career success. In addition to skill and experience, we also seek to attract and retain colleagues whose beliefs and behaviors are in alignment with our core values of collaboration, innovation, caring, integrity, and accountability.

Our Values:

• Make health care easily accessible and readily
• Maintain a welcoming environment for all
• Listen to and respect the unique needs of each
• Respond quickly and maintain open, multi-level communication with each
• Encourage whole families, extended families, and friends to take charge of their
• Provide consistent high-quality health
• Invest in professional development for providers and
• Maintain a safe and supportive working environment for all

About the Role:

In partnership with the Co-CEOs the Practice Administrator is responsible for the overall performance of Comprehensive Primary Care including strategic development, patient experience, clinical operations, and financial performance. This role is responsible for the efficient operations of the practice locations and manages centralized services including revenue cycle, payer enrollment, patient access, managed care, legal, and real estate. The Practice Administrator collaborates with finance, human resources, and IT leadership to ensure achievement of practice goals and the execution of its strategy.

Essential Job Functions:

• Responsible for the overall operational, quality and financial outcomes of the practice. Sets annual strategic and operational plans including capital and operating budgets.
• Oversees revenue cycle, provider enrollment and compensation administration functions.
• Ensure practices are following all applicable county, state, and federal regulations, aligning practice policies and procedures accordingly. Facilitates ongoing training and feedback for clinical and non-clinical staff related to evolving regulations.
• Partner with IT to ensure the effective operation of the EMR, and other software and hardware used in the practice.
• Lead overall contracting on behalf of the organization, including negotiating managed care contracts, malpractice/liability insurance, and provider employment agreements.
• Create a positive and inclusive patient experience, including measuring and incorporating patient feedback.
• Support and collaborate with providers, and clinical leaders in the practice in continuously improving practice operations.
• Responsible for real estate planning, including lease management, growth planning, and facility operations.
• Mentor and manage front line leads in the daily operation of practices. Is responsible for overall direction, coordination, and evaluation of these units.
• The Practice Administrator should possess familiarity of medical group trends, including technology and value-based care and identifying / implementing new strategies to support CPC in their transition to value-based care. 

FLSA: Exempt

Education/Experience:

• Bachelor’s degree in business, healthcare management, or related field required
• Master’s degree in business, healthcare management, or related field preferred
• 10+ Years of Experience in Medical Groups or similar healthcare roles preferred
• 5+ Years of Practice Manager or multi-practice leadership experience required
• Effective communication and interpersonal skills.
• Team spirit with a positive attitude.
• Strong project management and leadership skills.

Work Location: Rockville, MD/In person

Medical Clearance:

You must complete Comprehensive Primary Care’s medical clearance requirements, which include, but may not be limited to, evidence of Hepatitis B, Pneumococcal screen, and a Tuberculosis screen, or have an approved medical or religious accommodation that precludes you from being vaccinated against these diseases.

Comprehensive Primary Care values diversity as a core tenet of the work we do and the populations we serve. We are an equal opportunity employer, indiscriminate of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information, or any other protected characteristic.
This role is eligible for health insurance, life insurance, retirement benefits, paid time off, including vacation and holiday pay.

EEO

CPC is committed to a policy of equal employment opportunity, and does not unlawfully discriminate against employees or applicants for employment on the basis of an individual’s race, color, religion, creed, sex (including pregnancy, sexual orientation, genetic information and gender identity), national origin, age, physical or mental disability, gender identity, genetic information, marital status, military status, lactation, or any other category protected by federal and applicable state laws. This policy applies to all aspects of the employment relationship, including hiring, placement, compensation, promotion, transfer, disciplinary action, layoff, return from layoff, training, social and recreational programs, and all other terms, conditions, and privileges of employment.

CPC will not tolerate discrimination or harassment based upon race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, marital status, genetic status, family responsibilities, protected veteran status or other status protected by applicable Federal, state, or local law.