Patient Service Representative - Part-time

Description:

The Patient Service Representative (PSR) is part of a cross-trained team that performs the following processes necessary for efficient operational function of a health center: pre-registration, registration, appointment confirmation, scheduling, rescheduling, insurance verification, with medical record tasks such as record requests, printing Immunization records, copies of referrals, lab slips etc. Also assist patients by tasking messages through EHR to providers and clinical staff.

The PSR is responsible for providing the highest level of customer service to patients in person and over the telephone. Responsibility exists to ensure that internal customers are satisfied with service. Communication with external contacts is for providing or receiving factual information. Courtesy and tact are required in dealing with customers.

Additional Skills & Qualifications:

1-3 years of healthcare experience (preferred)

1-3 years of front desk experience (required)

Excellent customer service skills (looking for someone who has a passion for this type of job)

Bilingual to Spanish is very helpful and preferred (not required)

Microsoft Office and Computer proficient (required)

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.