Corporate Quality Assurance Lab Technician

The Corporate QA Lab Technician is responsible for processing assigned lab test requests and ensuring that they are completed in a timely manner based on priority and due date by properly trained personnel. They are also responsible to ensure that all test results are accurate and reported in a meaningful way to the requestor. Responsible for making timely, accurate updates to the test request log for assigned test requests. Responsible to ensure the lab equipment is properly maintained and the lab is clean, safe, organized, orderly and ISO-compliant utilizing Good Manufacturing Practices.

Competencies

Integrity/Dependability

Views himself or herself as a reflection of the organization by following through on commitments and accepting ownership of any mistakes he or she might make. Has established a pattern of working independently, meeting reasonable deadlines, and accepting responsibility for his or her actions. Willingly makes promises and fully intends to keep them. Arrives at work on time and ready to contribute. Shows up for meetings well-prepared. Acts in ways that model the values of the organization.

Building Trust

Builds and maintains trust with members of his or her team, as well as with stakeholders outside the team. Communicates openly and honestly with others. Recognizes the accomplishments of others in a sincerely and timely manner. Gives credit to individuals or teams for their share of the work. Has earned the respect of team members and other stakeholders.

Customer Focus

Personally demonstrates that external (or internal) customers are a high priority. Identifies customer needs and expectations and responds to them in a timely and effective manner. Anticipates and prevents delays or other things that can adversely affect the customer. Keeps customers informed about the status of pending actions and inquires about customer satisfaction with products or services.

Positive Outlook

Tends to stay positive, even when others sound negative or struggle to remain upbeat. Sees and provides others with concrete reasons to believe that things will work out well. Notices and acknowledges things that are going well, especially during stressful times.

Key Job Accountabilities

Testing & Measuring

Performs accurate and repeatable measurements of parts using defined test methods. Works with both plant and corporate personnel to ensure that the test setup and procedure will provide reliable and appropriate outcomes. Recommends testing when gaps or inefficiencies can be identified in specific test requests. Works with Metrology Engineer to develop and build new test gauges and fixtures needed to accomplish testing objectives. Creates and updates work instructions for all lab equipment and test procedures for all lab testing.

Document Management, Records & Results Reporting

Creates and maintains test records in spreadsheets, Infinity, or Minitab as required. Provides pictures/videos as needed to document the procedure and aid in the understanding and interpretation of the results. Ensures that test methods, fixtures, tips, etc. are identified so that the testing may be reproduced. Ensures all test results are accurate and reported in a meaningful way, utilizing basic statistical analysis and noting any unusual observations. Maintains both paper and electronic files in a secure and organized manner in accordance with Pactiv Evergreen and ISO requirements.

Parts Storage

Stores tested parts in an organized manner that allows for easy identification and retrieval. Disposes of parts and returns them to the appropriate party.

Test and Lab Coordination

Processes assigned test requests and ensures that they are completed in a timely manner based on priority and due date by properly trained personnel; provides assistance as necessary. Assigns test requests based on due date and priority to appropriately trained personnel and provides assistance as necessary to ensure timely completion. Ensures that the test request log is accurate and up-to-date.  Maintains the lab and its equipment to ensure a clean, organized, and safe work environment following good manufacturing practices. Coordinates with Metrology Engineering Supervisor and external vendors to ensure equipment requiring maintenance and calibration are maintained appropriately.

Continuous Improvement Quality Lab

Identifies and implements ways to improve the efficiency of the lab and testing processes attributes considering accuracy, repeatability and quality of the testing results.

KNOWLEDGE

Computers

Able to use computers and applicable software to the level needed to carry out Job Accountabilities. Examples include: Microsoft Office products, SAP, Minitab.

Fitness for Use

Demonstrate knowledge of product fitness for use that meet or exceed customer expectations.

PTVE Quality Systems

Working knowledge of PTVE’s Quality Assurance systems

Information Reporting

Ability to collect, organize, analyze and report information in a meaningful way.

Measurement Systems Analysis

Ability to understand and utilize MSA (Measurement System Analysis)

Measurements

Take accurate and repeatable measurements. Understand factors that contribute to measurement uncertainty.

Statistical Analysis

Ability to understand and utilize basic statistical analysis.

CMM Programming

Ability to create accurate CMM programs

Force/Tensile System programming

Ability to create programs/profiles suitable for deflection loading and peel testing

Haze/Clarity/Color Evaluation

Ability to use prescribed equipment to evaluate Haze/Clarity and Color of product

SKILLS & ABILITIES

Independent Work

Ability to identify what needs to be done and take action before being asked. Works autonomously and allocates time efficiently. Achieves results despite lack of resources or lack of support from others.

Analytical Thinking

Breaks down problems and issues into sub-components and then assesses the costs, benefits and risks of various options prior to selecting a particular approach.

Interpersonal Skills

Treats others with courtesy, sensitivity, and respect. Considers and responds appropriately to the needs and feelings of different people in different situations.

Collaboration

Works cooperatively with others, inside and outside the organization, to accomplish objectives to build and maintain mutually-beneficial partnerships, leverage information, and achieve results.

Organization Skills

Keeps information organized and accessible, maintains clean/functional workspace, works systematically/efficiently, and manages time well.

Education/Experience

Associate's degree or certification in Quality Technician; or equivalent experience. 

Three years related experience preferred.

ADA Essential Functions:

• Communicate effectively both verbally and in writing.
• Safely lift and carry 50 pounds.
• Visually read various postings, bulletin boards, and computer monitors/screens.
• Heed safety warnings, devices and alarms.
• Possess adequate ability to do problem solving and establish cause and effect relationships in an office and/or manufacturing environment.

Pactiv Evergreen Inc. (NASDAQ: PTVE) is a leading manufacturer and distributor of fresh foodservice and food merchandising products and fresh beverage cartons in North America and certain international markets. It supplies its products to a broad and diversified mix of companies, including full service restaurants and quick service restaurants, foodservice distributors, supermarkets, grocery and healthy eating retailers, other food stores, food and beverage producers, food packers and food processors. To learn more about the company, please go to the company website at pactivevergreen.com.

Pactiv Evergreen is committed to a diverse and inclusive workforce.  Pactiv Evergreen is an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, sex (including pregnancy), sexual orientation, religion, creed, age national origin, physical or mental disability, genetic information, gender identity and/or expression, marital status, veteran status or other characteristics or statuses protected by law.  For individuals with disabilities who would like to request an accommodation, please call (847) 482-4320 or email TalentHelp@Pactiv.com.

 All information will be kept confidential according to EEO guidelines and applicable laws.

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