Business Development Office Furniture

Overview/Position Summary:

The Business Development Executive will develop, maintain, and grow executive level relationships with key business stakeholders within their accounts. They will develop new business relationships with clients using a solutions-based and consultative sales approach. They will develop and maintain a clear account strategy that leads to achievement of specific objectives, while providing leadership for their team of Account Managers, PMs, Designers, and Client Service Coordinators. This role will grow sales and market share through prospecting, referrals, networking, and cold calling. They will promote products and services to ensure client satisfaction from execution of sale through project completion. Business Development Executives will be responsible for making sure at least 25% of their business was achieved through their own sales efforts (ie, not accounts given to them through other sources in the company.)

Responsibilities:

• Prospect, strategize and qualify new business opportunities through relationship building, cold & warm calling, networking, and leveraging referrals.
• Manage executive level relationships in existing accounts to ensure client satisfaction and ongoing business relationships across the account including multiple locations and projects.
• Maintain close contact with key influencers within existing accounts as well as in the Bay Area.
• Develop a deep knowledge of all products and service offerings and incorporate those products and services into the Sales process within their accounts. These products and services include but are not limited to furniture, architecture, construction and services.
• Market Visibility - Maintain awareness of key industry events and networking opportunities. Actively participate in these activities on a regular basis to develop partnerships and promote Office Interiors products and service offerings.
• Provide outstanding service and value through collaborative problem-solving and timely response to client requests.
• Research product and services that appropriately address client’s needs, budget and timelines.
• Interface with vendors to understand product offerings, negotiate discounting terms and insure product availability.
• Partner with Leadership to develop experiences and solutions that differentiate Office Interiors from competitors.
• Work closely with internal Design team to strategically develop specific product and service solutions that satisfy the client while supporting the interest of Office Interiors.
• Partner with a “franchise” team comprised of members of the Sales Support, Design, Project Management and Operations divisions to successfully manage projects from inception to completion.
• Partner with Managing Partner to determine volume growth of the account through regular forecasting and projected annual projects. Maintain overall health and profitability of the account through clear communication up and down stream.
• Understand client contracts and cooperative purchasing agreements that can be utilized to avoid competitively bidding projects. Position and select appropriate agreements to meet client needs and support the interest of Office Interiors.
• Attend Office Interiors sales meetings and training sessions and participate in team meetings and events to promote team effectiveness and synergy.
• Participate in the collection of client and sales data to contribute to the creation of an accurate historical record.

Qualifications:

Education/Experience

Bachelor’s Degree (B.A.) from a four-year college or university; or one to two years related experience and /or training; or equivalent combination of education and experience.

Knowledge/Skills/Abilities:

• Prior experience interfacing with clients, vendors and internal departments desired
• Knowledge of manufacturer’s product and application, proven sales ability and general understanding of business practices, pricing and discounting.
• Ability to work in a fast-paced environment with minimum supervision, and independently apply logical reasoning and sound judgment to solve problems and make decisions.
• Must be assertive, flexible, and have a strong sense of urgency.
• Excellent written and verbal communication skills, as well as good computer skills.
• Must be self-motivated and have strong interpersonal skills and ability to successfully present products and services.

Physical Requirements:

• Seeing, color perception, hearing/listening, clear speech, touching (hand and finger dexterity).
• Complex reading and writing skills, basic math skills, judgment/decision making and analysis/comprehension skills.
• Must have reliable transportation to visit clients.

Work Environment:

Regularly works with others face-to-face and over the phone. Occasionally works alone. Occasionally works in an office environment with moderate noise. May occasionally work remotely as needed and approved.

Job Status - Exempt